Front Desk Professional/Manager
Dental Office Front Desk Professional
Responsibilities :
- Maintain phones, greet and check in / out patients.
- Maintain a full schedule of patients daily.
- Assist patients with understanding and accepting their clinical diagnosis.
- Coordinate financial agreements for the patient's financial responsibility of dental treatment.
- Check and respond to voicemails and emails left for the office.
- Insurance eligibility verification.
- Submit electronic and manual claims.
- Enter insurance payments and explanation of benefits into patient charts.
- Appeal denied claims.
- Monitor the insurance aging report and follow-up on Account Receivables.
- Manage daily transactions including patient payments and insurance receipts.
- Send patient statements in cases that it is warranted.
- Miscellaneous administrative duties.
Required Experience :
- Bilingual preferred.
- A minimum of 2 years experience in dental office.
- Proficiency in Eaglesoft / Open Dental preferred.
Required Skills :
- Teamwork : Work to develop friendly and supporting team atmosphere.
- Adaptability : Adapts to change in direction to support changing priorities.
- Communication : Expresses ideas clearly and concisely.
- Self-Management : Ability to multi-task and exhibit good time management and organization skills to maximize productivity.
- Functions effectively under pressure.
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