Customer Service Representative
Company Overview : Alta Pest Control is looking for a customer service representative to grow along with us. We're a family-owned and operated company with the latest computer software to stay organized and work efficiently.
We've been operating since 2013 and have doubled in size every year since our inception. We're projected to double in size again this year and are looking for people to grow along with us.
Our work culture emphasizes long-term employment and happiness for all employees.
As you begin your career with Alta you will see just how committed we are to our employees. We are looking for pacesetters who are determined not to be outworked by their counterparts.
What you'll love about Alta :
- An opportunity to grow within a young thriving organization
- Interaction with our clients and other employees
- Training and experience to help learn, grow, and develop your professional skills
- Monthly office activities and incentives
Requirements-
Experience :
- No previous experience needed
- All training will be provided
Dependable :
- Reliable, even if the weather / traffic is troublesome
- Dependable transportation
- Great work attendance
Personality :
- Upbeat with energy
- A smile and attitude that can be felt on the other end of the phone
Skills :
- Able to work with a high degree of integrity and operate independently
- Able to multi-task and work in a busy environment while staying organized and working efficiently
- Possess excellent interpersonal skills
- Able to communicate clearly on the phone
- Proficient computer skills
Job Responsibilities :
- Schedule Appointments
- Answer emails and phone calls
- Listen to voice-mails and respond promptly
- Keep detailed notes within client accounts
- Keep detailed reminder notes to communicate with clients
- Take payments over the phone
- Enter check payments
- New account data entry
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