Operations Manager

The Operations Manager plans, coordinates, organizes, and controls production within manufacturing operations. The Operations Manager's main responsibility is to ensure the efficient production of goods and services to deliver the right Safety, Quality, Delivery, Inventory and Productivity.

In addition to this, the Operations Manager is responsible for producing high quality goods on time to meet the demands of the customer.

Primary Responsibilities and Duties

• Plans production operations, establishing priorities to overserve top customers and sequences for manufacturing products.
• Prepares operational schedules and coordinates manufacturing activities to ensure production and quality of products meets specifications.
• Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Injects quality into the manufacturing process with focus on continuous improvement and well documented processes and procedures.
• Reinforces good safety practices, investigates near misses and incidents and works to identify root cause with recommended solutions.
• Develops or revises standard operational and working practices and observes workers to ensure compliance with standards.
• Compiles, stores, and retrieves production data and manages Daily Management meetings.
• Prepares and maintains written correspondence.
• Resolves problems and triages issues with guidance from the Director of Operations.
• Coordinates schedules for production staff and expedites any shortages.
• Works closely with other areas of production on various assignments as necessary.
• Establishes manufacturing goals by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees;

initiating, coordinating, and enforcing systems, policies, and procedures.

• Develops staff by recruiting, selecting, orienting, and training employees to facilitate personal growth opportunities.
• Initiates and leads cross-training methodology to increase opportunities and add flexibility.
• Constantly assesses work flow by monitoring steps of the process; setting processing variables; observing control points and equipment;
• monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems;

facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.

• Ensures operation of equipment and coordinating with Maintenance for repairs; evaluating new equipment and techniques.
• Manages and coaches Team Leads and Production Supervisors and works to positively influence team performance.
• Administers and enforces Company policies and procedures including timekeeping, safety and performance management, holding employees accountable.
• Performs other duties and responsibilities as requested or required.

Knowledge and Skill Requirements

• Bachelor's degree in Business, Engineering or related field
• Minimum of seven years of previous, relevant engineering, operations management experience preferred
• Minimum of five years of previous supervisory experience
• Customer Focus - Maintaining awareness of and seeking to meet of the needs and wants of the customer
• Excellent communication skills both oral and written
• Leadership Orientation - Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department
• Adaptability - Responds effectively to changes in situation or information
• Strong financial analytical skills including cost control
• Lean Manufacturing, Six Sigma, or 5S experience preferred
• Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills
• Strong team leadership, team building and facilitation skills
• Must be able to work in the US
• 10% travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls.

The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders.

The employee must occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Drives results and deadline driven
• Detail oriented
• Planning and organizing
• Communicates effectively
• Influence, Negotiated and Impact results

Key Behaviors

• Are accountable to others
• Have the courage to challenge the status quo
• Are honest with co-workers and customers
• Able to be innovative problem solvers
• Are engaged team members
• Add value to the Company
• Expects excellence of self and others
• Overserves top customers
• Understands, simplifies and acts to improve processes
1 day ago