Customer service advisor • omaha ne
Under general supervision, the customer service representative will take incoming calls, use chat, and complete outbound calls as necessary to assist their customers with answering frequent questio... Show more
Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, exce... Show more
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
As a Service Advisor, you will own our customer's experience in the service lane.You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs,... Show more
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more
Commissions are paid every pay period.Medical, Dental, and Vision Insurance.Career Growth based on Performance and not Seniority 75% of employees were promoted within Summit Wash Holdings.Summit W... Show more
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life\.A distributor, wholesaler and retailer with a ... Show more
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr... Show more
Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai... Show more
If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with finan... Show more
Heritage Landscape Supply Group is seeking a full-time counter sales/customer sales role as a key customer touchpoint, responsible for accurate order entry and smooth customer interactions.The posi... Show more
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more
Shift hours 9:00 AM to 6:00 PM Monday - Friday, Rotating Saturdays 7 AM to 12 PM.The Service Department is an integral part of this Company’s success.The Service Advisor is the link between the cus... Show more
TravelCenters of America Truck Service Advisor.There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have c... Show more
We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in people's lives.As our newest insurance sales representative you will sell, market, and serv... Show more
Day Furniture (a local furniture retailer) is looking for courteous, professional, and highly motivated customer service representatives for our Omaha location.Bilingual in Spanish is a plus but no... Show more
As a Customer Service Representative in the Travel Industry you'll be the go-to expert for individuals seeking seamless and unforgettable travel experiences.Your role involves understanding client ... Show more
As a Service Advisor, you will own our customer’s experience in the service lane.You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs,... Show more
Retail Sales Associate Opportunity.We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's.Do any of the following statements match your cu... Show more
Varying shifts, days/hours (open availability preferred).More details will be provided during the interview process.Working with Sodexo is more than a job; it’s a chance to be part of something gre... Show more
The average salary range is between $ 25,350 and $ 33,540 year , with the average salary hovering around $ 27,359 year .
The average salary range is between $ 31,200 and $ 52,486 year , with the average salary hovering around $ 35,386 year .
Job Summary:
Under general supervision, the customer service representative will take incoming calls, use chat, and complete outbound calls as necessary to assist their customers with answering frequent questions, providing detailed information, processing of applications and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. Our customer service representatives must practice active listening, be empathic and the ability to always communicate clearly with the customer in a positive and professional manner.
Key Responsibilities:
Upon completion of training and with your current skillset, you will be able to perform the following types of duties:
• Utilize standard technology such as a telephone, e-mail, and web browser.
• Navigate to the appropriate pre-scripted responses which is required to be read verbatim to provide basic general and claims specific information.
Key Qualifications:
• High School diploma or equivalent required.
• Minimum 6 months customer service/administrative/telemarketing experience required.
• Must be able to speak and read English clearly, professionally, and fluently.
• Must be able to type a minimum of 20 WPM.
• Experience working with a personal computer and the Windows operating system is required.
• The ability to effectively work within established key performance indicators/metrics is necessary.
• Must have demonstrated excellent interpersonal and leadership skills.
• Must be able to multi-task and stay organized while completing simultaneous tasks
Key Skills:
• Must be able to navigate various systems and browsers.
• Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with customers and co-workers.
• Knowledge of contact center technology.
• Excellent typing skills must type minimum twenty.
• Strong Computer skills with proficiencies in Excel and Word.
• Excellent command of the English language, effective use of grammar skills.
• Excellent communication etiquette.
• Great customer service is expected on every call with our customers: personalize your call, be competent with the information & assistance you deliver to your customer, patient & polite, and be initiative-taking in offering solutions and assistance. These factors have the biggest influence on our customer experience and are measured through quality monitoring and continuous improvement.
North End Teleservices, LLC is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.
