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The HR Compliance Specialist is a technical, analytical, and cross-functional compliance professional responsible for coordinating sensitive legal requests, managing HR compliance data, and supporting investigations. This role combines elements of legal case coordination such as subpoena and agency request handling with HR compliance expertise in policy management, data analytics, and process improvement. The Specialist acts as a strategic bridge between HR, internal and external Legal counsel, and operational leadership ensuring timely, accurate, and secure handling of compliance matters while producing data-driven insights to proactively reduce risk.
Responsibilities
Legal & Compliance Operations
Coordinate and track responses to subpoenas, litigation holds, EEOC claims, and other agency/legal document requests in collaboration with internal and external legal counsel.
Maintain and continuously improve the claims/legal matter tracking dashboard to ensure real-time visibility into case status, deadlines, and compliance metrics.
Oversee secure document retention processes using digital platforms in alignment with legal requirements and company policies.
Compile and synthesize case data to identify trends, recurring risks, and opportunities for compliance improvements.
Policy & Documentation Management
Own the maintenance and version control of HR compliance policies, employee handbook, and policy repositories.
Assist in maintaining the company handbook, including updating content, coordinating revisions, and overseeing translations to ensure accuracy and compliance across all locations.
Coordinate with HR and Legal to ensure policy updates are communicated, documented, and auditable.
Create clear, accessible compliance documentation for internal stakeholders.
Data & Reporting
Extract, clean, and analyze data from HRIS, case management, and document tracking platforms to inform compliance strategies.
Prepare visual, executive-ready reports that translate data into actionable insights for leadership.
Monitor KPIs related to compliance, legal requests, and investigations.
Cross-Functional Collaboration
Serve as a liaison between HR Compliance, Legal, IT, and operational teams to ensure accurate and timely exchange of sensitive information.
Participate in audits and assist in preparing audit-ready documentation.
Proactively identify process inefficiencies and lead implementation of system or workflow improvements.
Qualifications
Education: Bachelor's degree in Human Resources, Business, Legal Studies, Data Analytics, or related field preferred.
Experience: 25 years in HR, Compliance, Legal Operations, or Investigations. Experience supporting legal counsel and managing compliance systems preferred.
Technical Skills: Proficiency with Microsoft Excel, SharePoint, ServiceNow, NAVEX, GenAI platforms (e.g., Copilot, ChatGPT) and data visualization tools (e.g., Power BI).
Knowledge: Strong understanding of HR compliance standards, employment law basics, and secure document management practices.
Core Competencies:
Collaborative: Work cross-functionally with HR, internal and external Legal counsel, IT, and Operations to deliver timely, accurate compliance support.
Accountable: Own analytics, audits, and policy support end-to-end; meet deadlines with high quality.
Forward Thinking: Anticipate risks, design or improve scalable processes, and leverage automation/analytics to prevent issues.
Think Critically: Interpret data, spot trends and root causes, and recommend practical improvements.
Embrace Change: Adopt new tools and optimize workflows to increase efficiency and compliance.
Communicate Effectively: Communicates clearly and professionally with all internal and external stakeholders.
About Us
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit
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