Ach Operations Payments Analyst
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Responsibilities
Support the production while completing standard ACH processing task to ensure all payments are settled to meet expected SLA. Partner with managers to identify gaps within the business and develop ideas for current process and procedures. Present findings, projections, and recommended actions for Operational readiness Handle multiple priorities concurrently and efficiently complete deliverables while maintaining the highest quality for a positive client experience. Review procedures and process controls to maintain steady processing while initiating necessary procedural updates through the change coordination process.
Qualifications
Two or more years of direct operational experience and demonstrated ability to manage workflow in a high volume, deadline driven environment. Problem-solving and analytical skills along with the ability to handle business functions with minimal support. Minimum 1 year supporting change initiatives preferably within a financial services environment, or equivalent work experience. Must be a self-starter and can work independently. Desire to stay abreast of banking industry trends.
Requirements
This position entails delivery on ACH operational support duties. Strong understanding and experience with ACH standard guidelines and NACHA rules are essential and required. Requires a strong ability to abide by standard operating procedures. Excellent customer service skills with detailed knowledge of bank systems, policies and procedures. Strong interpersonal, written, and verbal communication skills while demonstrating the ability to organize and prioritize work assignments. High degree of initiative, documentation, and follow up skills. Flexibility and willingness to adjust standard work hours when necessary, according to business need.
The typical base pay range for this role is between $61K - $77K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.