Technical program manager Jobs in Lynn, MA

Job Description

Job Description

Alarm.com powers millions of homes and businesses through a cloud platform that integrates security systems, cameras, IoT devices, and partner ecosystems into a unified, reliable experience. Our engineering organization spans embedded systems, cloud services, distributed infrastructure, and large-scale partner integrations.

Role Summary

The Strategic Partner Excellence (SPX) function drives the technical and operational success of Alarm.com's most important SaaS partnerships. We are hiring a Technical Program Manager to lead cross-team execution, ensure partner-facing systems operate reliably at scale, and help shape a unified, reusable platform for partner integrations.

This role requires strong technical fluency, excellent program leadership skills, and the ability to coordinate across Product, Engineering, Operations, and Support. You won't write code, but you will deeply understand how distributed systems interact, how APIs and event flows behave, and what true partner success looks like in production.

How This Role Creates Impact

You will provide structure, clarity, and execution leadership across partner initiatives by :

• Driving partner discovery, scope alignment, and shared understanding across teams
• Translating partner requirements into actionable technical plans and sequencing
• Creating alignment across multiple engineering teams and ensuring dependencies are well understood
• Defining the requirements for the monitoring, alerting, and operational insights needed for partner health
• Establishing success metrics that go beyond SLAs to represent real customer and partner outcomes
• Ensuring the right teams own the right work and that partner commitments are predictable and durable

IC Leadership Scope

This is an individual-contributor position. You will lead programs and influence teams across Engineering, Product, and Operations, but you will not manage direct reports. Your leadership comes through clarity, alignment, decision facilitation, and cross-team coordination.

What You'll Do

Program Leadership

Technical Alignment & Requirements

Operational Excellence

Cross-Functional Alignment

Scaling the Partner Delivery Model

Qualifications

Required

Preferred

The Impact You'll Have

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

For more information, please visit www.alarm.com .

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies :

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com , please email your company information and standard agreement to RecruitingPartnerships@Alarm.com .

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JR105475

The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range

$125,000—$135,000 USD