Work from home Customer Service Rep | South Phoenix, AZ - $16.00 per hour - Hiring Immediately!
CornerStone Staffing is hiring for a Customer Service Representative for an established insurance company!
Job Title : Customer Service Representative *English / Spanish
Location : Phoenix, AZ 85044 WFH after 2 months training
Pay : $16.00 / hourly for bilingual
Job Duties :
Responsible for answering incoming calls regarding insurance processing, billing, underwriting questions and claims first notice of loss
Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls
Make continual real-time decisions while always looking out for the best interest of the company, agent and insured
Ideal Candidate :
Bilingual in both English and Spanish required
Experience with a high call volume, preferably related to insurance
Self-motivated, able to work well with average supervision
Prioritize work in a fast-paced environment where priorities constantly change
Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able to resolve problems in real time
Experience with Microsoft Word, Excel, Lotus Notes, AS400, OnBase systems preferred
Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and ShoreTel phone system preferred
30 WPM typing speed
On-boarding Requirements :
High School Diploma or equivalent (GED)
Criminal Background & Drug Screening
2 verifiable employment references
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