Establishes goals to accelerate specialty (EA/CC/iPAM) product adoption and identify opportunities for growthPartner with renewals to protect and grow ARR for their portfolio of the top segment of Imprivata privileged access customersMaintains excellent knowledge of customer initiatives, roadmaps, u...
The Customer Success Manager will be a key member of our overall team, reporting to the VP of Customer Success. How will you contribute?Serve as the trusted advisor and internal advocate for our customersDrive constant product adoption and user engagement to ensure our customers are getting the most...
Continually deepen and expand strategic relationships at each of your customersOnboard new customers in collaboration with the the Business Development team and Solutions partnersAdvise customers on how to use our solutions according to our defined best practicesEnable customers to realize the value...
The Strategic Customer Success Manager (CSM) is responsible for proactive engagement with an assigned book of customers as defined by Customer Success leadership. We are seeking a Strategic Customer Success Manager to join our team. To accomplish this, you will be responsible for driving customer sa...
Account Manager/Customer Success Manager (Needham, MA) Compensation: BOE Full Time. Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role. We are looking for an Account Manager to create long-term, trusting relationships wit...
The Student Services Manager will report directly to the Associate Director of Student Services Manager and will provide professional support services to prospective and current Year Up students. The Student Services Manager is responsible for monitoring and supporting students’ success throughout t...
Joining as a Customer Success Manager at Mimecast means leading the charge in ensuring customer success and spearheading targeted initiatives to elevate our shared victories. Customer Success Managers will assist directly with Mimecast product adoption and optimization, contributing to increased cus...
Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate. This position will develop and execute strategic account plans, deliver business reviews, and ...
Collaborate and strategize with all members of the Customer Success Team including TTGT Account Executives and TTGT Customer Success Managers to ensure adoption, identify upsell opportunities, and secure renewals;. TechTarget is seeking a Customer Success Manager – Sales Enablement who will be a key...
This individual will manage an assigned IT Supplier customer base, along with managing a team of strategic Customer Success Managers who partner with existing clients to proactively drive value, while acting as the voice of the customer (VOC) internally at IDC. Managing a team of US based Customer S...
Partner with Customer Success leadership locally, and globally, to build and refine processes, systems, and resources to make our teams and customers successful. Maintain individual knowledge of Customer Success Industry best practices to aid in building a best in class Customer Success Organization...
In this position, you will manage a large IT Supplier customer base of sales and marketing clients, along with managing a growing team of Customer Success Managers who partner with existing clients to proactively drive value, while acting as the voice of your customers internally at IDC. The Manager...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Greenlining Management's Customer Success Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. The Customer Success Manager position is considered an entry-level position, meaning thorough t...
Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate. This position will develop and execute strategic account plans, deliver business reviews, and ...
Partner with Customer Success leadership locally, and globally, to build and refine processes, systems, and resources to make our teams and customers successful. Maintain individual knowledge of Customer Success Industry best practices to aid in building a best in class Customer Success Organization...
The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract. The Customer Success Manager (CSM) role is a key membe...
Coordinate with customers and/or technical staff to resolve issues with software applications. ...
Joining as a Customer Success Manager at Mimecast means leading the charge in ensuring customer success and spearheading targeted initiatives to elevate our shared victories. Customer Success Managers will assist directly with Mimecast product adoption and optimization, contributing to increased cus...
Knowledge of support activities that assist the program manager in assessing what programs are within schedule and cost baselines, be able to recommend viable solutions to problems, and the pursuit of alternative courses of action. Abacus Technology is seeking a Program Manager to provide acquisitio...
As a MSP Global Strategic Projects Senior Manager, you will be sought as a thought partner, supporting leadership in setting the strategic agenda and defining implementation activities that drive impact in the business. Complex project management with the ability to multi-task and drive advanced str...
Our Customer Success Associates bring our purpose to life by assisting the Customer Success team in guiding customers through their journey with Marvin Replacement. Customer Success Associates assist Customer Success Managers with the execution of tasks behind the scenes to help ensure a seamless ex...
Provide accurate monthly project manpower projections in conjunction with the project foreman and outside superintendent. Collaborate with group co-ops and assistant project managers to assure completion of the project closeout/O&M packages. A project manager works with the field superintendent ...
Csr account manager hudson ma ref. Requirements of Client Service Representative/Account Manager:. ...
The Assistant Project Manager acts as a resource to the Project Manager(s) by assisting in the planning, scheduling, and implementation of the construction process, to help ensure that the project is delivered on time and within budget. Assist with the project buyout process, in accordance with comp...