Airline ticket agent Jobs in Raleigh, NC

Job Description

Job Description

Company : Yugo USA

Community : Maxwell Raleigh

Location : On-site / Raleigh, NC

Position Title : Leasing Agent

Position Type : Full-time / Hourly / Non-exempt

Compensation : $18-20

Key Objectives of the Role

Yugo is the trusted name for student housing globally. Every day, we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students.

The Leasing Agent reports to the Property Manager, and duties include leasing, marketing, and maintaining positive resident relations at the apartment community. The Leasing Consultant is responsible for all activities related to apartment rentals, move-ins, and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures in accordance with company policies and procedures.

Key Responsibilities

• Greets prospective clients, shows community and performs leasing duties.
• Answers and handles incoming phone calls from prospective new residents, current residents, vendor / suppliers, etc. Completes guest cards and maintains them according to established procedures.
• Tour the community and model the with prospects and apply product knowledge to communicate property features and benefits to close the sale. Immediately follow up on prospects that did not close and attempt to close the sale again.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing the community and improving resident satisfaction.
• Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager.
• Proofreads all lease paperwork and processes move-ins and move-outs. Organizes and files all applicable reports, leases, and paperwork.
• Updates reports, processes applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with the applicant regarding status.
• Ensure apartment is ready for the resident to move in on the agreed date. Orient new residents to the community.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Consistently implement policies of the community. Represent the company in a professional manner at all the times.
• Accept rental payments and give to the appropriate staff member to process.
• Distribute all company or community-issued notices.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Assist the management team with other various tasks as required.
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.
• Accepts service requests from residents and routes them to maintenance for prompt processing. Conducts service follow-up with the resident when work is completed.
• Assist with marketing and sales programs. Maintain market information, including amenities, facilities, and pricing. Prepare for and participate in the weekly leasing activity call.
• Maintain open communication with Property Manager and Maintenance Supervisor.
• Contribute to the cleanliness and curb appeal of the community on a continuing basis.
• Assist in planning resident functions. Attend functions and participate as a host for any functions as directed by the Community Manager.
• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Assist in placing, removing / updating banners, balloons, signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc.
• Conduct market surveys and shop competitive communities.
• Completes and maintains Fair Housing Certification. Complies with all state, federal and local laws, including Fair Housing. Oversees compliance with policies related to employment and Human Resources.
• Communicates policy and procedure changes with community team members.
• Demonstrate an ability to support and contribute to the community team.
• Ability to work a flexible schedule, including evenings and weekends.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
• Enforce all policies and procedures. Maintain compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices.
• Ensure the office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begins daily work quickly and independently.
• Uses tools, methods, & systems to gather and interpret current market and economic trends that may impact the community.
• Complies with all company procedures relating to turn activities including : Budgeting and pre-turn planning, vendor management, cost containment, and staffing.
• Performs other duties as assigned and as necessary.

Competencies

Supervisory Responsibility

What else?

This Job Description serves as a guideline; this list of responsibilities is not intended to be exhaustive and other requests in line with the role may be made of you from time-to-time. This is a supervisory role comprised of leading, training, and recruiting our next generation of #FutureShapers.

Experience and Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates and Licenses

Education and Experience

Computer Skills

Physical Demands

Work Environment :

Expected Hours of Work

Travel

Additional Eligibility Qualifications

Note : This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation and Benefits : This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.

This position is eligible to participate in the Yugo USA benefits plan. This includes :

The Yugo team is a force for good, and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It’s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we’re consistent in the service we provide to our students.

So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!

EXCITING NEWS : Campus Advantage is now part of Yugo!

In September 2025, Campus Advantage joined forces with Yugo, the world’s first global student housing operator. This strategic acquisition brings together two industry leaders to create a powerhouse in student living, now operating nearly 40,000 beds across 88 properties in 28 states. The transition to Yugo U.S. means more opportunities, more innovation, and a stronger commitment to delivering exceptional experiences for students and team members alike.

Why is this awesome? Because Yugo is global, growing, and grounded in purpose. With a presence in over 14 countries and 120 cities, Yugo is redefining student living through its Live Your Best Life program, which focuses on sustainability (YugoEco), professional development (YuPro), and personal growth (YuGrow). Yugo’s culture is inclusive, bold, and future-focused—making it an inspiring place to work and grow.