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Hotel reservationist Jobs in Raleigh, NC

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Hotel reservationist • raleigh nc

Last updated: 3 hours ago
  • Promoted
Hotel Front Desk Agent

Hotel Front Desk Agent

Tempo by HiltonRaleigh, NC, US
Full-time +1
What Makes a McKibbon Front Desk Agent in Raleigh Downtown? You will have the unique opportunity to provide guest service to both the Tempo and Homewood Suites by Hilton, two hotels in one building...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Housekeeping Supervisor-Renaissance Raleigh Hotel

Housekeeping Supervisor-Renaissance Raleigh Hotel

Concord HospitalityRaleigh, NC, US
Full-time
We are hiring a experienced Housekeeping Supervisor.As the Housekeeping Supervisor you directly oversee housekeeping, laundry and house person team members. You are a significant part of the propert...Show moreLast updated: 3 hours ago
Front Desk Manager |Sheraton Hotel| Raleigh, NC

Front Desk Manager |Sheraton Hotel| Raleigh, NC

PM Hotel GroupRaleigh, NC, US
Full-time
You will be at the center of the hotel's universe - the front office.You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic le...Show moreLast updated: 30+ days ago
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Hotel Shuttle Van Driver

Hotel Shuttle Van Driver

Hyatt HotelsRaleigh, NC, US
Full-time
About Hyatt Place Raleigh-Durham Airport : Conveniently located near RDU Airport, Hyatt Place offers guests spacious rooms, friendly service, and an easy, comfortable stay.Our team members deliver a...Show moreLast updated: 5 days ago
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Hotel Front Desk Agent - Pt

Hotel Front Desk Agent - Pt

Homewood Suites RaleighRaleigh, NC, US
Full-time
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’l...Show moreLast updated: 30+ days ago
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Barback / Busser @AC Hotel Raleigh Downtown

Barback / Busser @AC Hotel Raleigh Downtown

Summit Hospitality IncorporatedRaleigh, NC, US
Full-time
SUMMIT HOSPITALITY GROUP : BARBACK / BUSSER JOB DESCRIPTION.The Banquet Server position for Summit Hospitality hotels is responsible for set-up of banquet facilities and serving food and beverages in ...Show moreLast updated: 30+ days ago
Director of Hotel Technology

Director of Hotel Technology

VirtualVocationsRaleigh, North Carolina, United States
Full-time
A company is looking for a Director of Hotel Technology to lead hospitality technology initiatives and oversee IT operations. Key Responsibilities Lead and manage a team of Regional IT Managers wh...Show moreLast updated: 5 days ago
Guest Services Representative

Guest Services Representative

The Mayton HotelCary, NC, United States
Part-time
The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue...Show moreLast updated: 8 days ago
Cluster Reservation Agent (a) 100% ab sofort oder nach Vereinbarung

Cluster Reservation Agent (a) 100% ab sofort oder nach Vereinbarung

Victoria-Jungfrau Grand Hotel & SpaDETAILS
Full-time
Zur Verstärkung unseres Teams suchen wir ab sofort oder nach Vereinbarung einen engagierten Cluster Reservation Agent (a). Bei einem Wohnort ausserhalb von Interlaken und Umgebung besteht bei einer ...Show moreLast updated: 30+ days ago
Hotel Banquet Setup

Hotel Banquet Setup

Doubletree by HiltonRaleigh, NC, US
Full-time
Reports to : Food and Beverage Manager.To ensure that proper Banquet service standards are met in order that all guests receive a consistent, professional and memorable experience.Ensure the settin...Show moreLast updated: 30+ days ago
Hotel General Manager

Hotel General Manager

Shri HotelsRaleigh, NC, US
Full-time
As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in prese...Show moreLast updated: 30+ days ago
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Analyst, Hotel Level Marketing - Agency Solutions

Analyst, Hotel Level Marketing - Agency Solutions

HiltonRaleigh, NC, United States
Full-time
This is a remote position based in Chicago, IL.As an Analyst on Hilton's Americas Marketing team - reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broade...Show moreLast updated: 10 hours ago
Hotel General Manager - South Carolina

Hotel General Manager - South Carolina

Marvin Love and AssociatesRaleigh, NC, US
Full-time
Quick Apply
Marvin Love and Associates is excited to announce the opening for a.We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences an...Show moreLast updated: 25 days ago
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Hospitality Brand Standards Consultant (Hilton and Major Hotel Brands)

Hospitality Brand Standards Consultant (Hilton and Major Hotel Brands)

The Wilkinson Firm, LLCRaleigh, NC, US
Full-time
Statewide Remote with Travel to Raleigh and Greenville NC.The Wilkinson Firm Premium Hospitality and Event Staffing.The Wilkinson Firm is building a network of brand standards consultants who speci...Show moreLast updated: 26 days ago
In-Seat Server - Coastal Credit Union Music Park

In-Seat Server - Coastal Credit Union Music Park

DelMonte Hotel GroupRaleigh, NC , US
Part-time
The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment. Legends is a holistic agency that specializes in del...Show moreLast updated: 30+ days ago
Hotel Maintenance Engineer

Hotel Maintenance Engineer

Hampton Inn Raleigh / CaryCary, NC, US
Full-time
We're looking for a courteous, detail-oriented maintenance engineer to provide our guests with a five-star experience.You'll be in charge of overseeing the property’s overall upkeep and carrying ou...Show moreLast updated: 30+ days ago
Restaurant Host| Part- Time| The Stateview Hotel, Marriott Autograph Collection

Restaurant Host| Part- Time| The Stateview Hotel, Marriott Autograph Collection

Pyramid Global HospitalityRaleigh, North Carolina
Part-time
The first smile that guests see as they enter a restaurant is often that of the host.The restaurant host plays a crucial role in ensuring guests' satisfaction by ensuring quick, engaging, and effec...Show moreLast updated: 30+ days ago
  • Promoted
Inside Sales and Group Coordinator at the AC Hotel Raleigh Downtown

Inside Sales and Group Coordinator at the AC Hotel Raleigh Downtown

Summit Hospitality GroupRaleigh, NC, US
Full-time
SUMMIT HOSPITALITY GROUP : INSIDE SALES & GROUP COORDINATOR.The Inside Sales & Group Coordinator for the AC Hotel Raleigh Downtown is responsible for the inside group sales effort and assisting the ...Show moreLast updated: 13 days ago
Hotel Front Desk Agent

Hotel Front Desk Agent

Tempo by HiltonRaleigh, NC, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

What Makes a McKibbon Front Desk Agent in Raleigh Downtown? You will have the unique opportunity to provide guest service to both the Tempo and Homewood Suites by Hilton, two hotels in one building.

What Makes a McKibbon Front Desk Agent?

The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people.

You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles.

A Day in the Life :

  • Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints and ensure guest satisfaction.
  • Maintain a complete knowledge of hotel features / services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals / departures, and scheduled daily group activities.
  • Process all guest check-ins and verify registration information with the guest.
  • Handle overbooked or 'walked' guests.
  • Accept and record wake-up call requests.
  • Communicate pertinent guest information to designated departments / personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with housekeeping.
  • You will train with and learn Food and Beverage operations to fill in as needed.

Shifts may vary by hotel :

  • Morning / Afternoon Shifts : 6am - 2pm or 7am - 3pm
  • Afternoon / Evening Shifts : 2pm - 10pm or 3pm - 11pm
  • Requirements :

  • Previous experience working as a front desk agent or in a similar role.
  • A high school diploma or equivalent vocational training certificate.
  • Experience working at a hotel establishment (highly desired).
  • Proficiency with computers.
  • Basic math skills.
  • Ability to provide excellent customer service and maintain a professional demeanor at all times.
  • Ability to input and access information in the property management system and / or points-of-sale system.
  • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
  • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
  • Embrace McKibbon’s Guiding Principles : Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
  • Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests
  • Ideal Skills & Qualities :

  • Great verbal and written communication skills.
  • The ability to create a fun and supportive working environment.
  • Perks & Benefits Beyond the Basics :

    We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

    Full Time Associates :

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Financial & Occupational Wellness : All Associates

  • Competitive Compensation with incentives  (incentives vary by position)
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Personal Wellness :  All Associates

  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24 / 7 chaplain services
  • Exclusive hotel rate discounts
  • Any state specific holiday, vacation or benefit requirements will apply