Business support Jobs in Charlotte, NC

This role supports the day-to-day internal operations of the agency with an emphasis on tools / systems (Airtable, HubSpot, Harvest, Slack, and Google Workspace), project coordination, internal scheduling, and supporting the execution of culture and onboarding strategies. You’ll play a key role in maintaining agency momentum and ensuring smooth backend operations that empower our team and clients.

Key Responsibilities :

• Manage Airtable project trackers, templates, interface setup, and internal SOPs.
• Update and organize records in HubSpot CRM.
• Support onboarding of new hires, including internal comms, logistics, and scheduling.
• Coordinate internal calendars, scheduling for leadership, and client events.
• Assist in the implementation of internal culture initiatives (e.g., team check-ins, recognition systems)
• Support the executive team with follow-ups, research, and documentation as requested.
• Use AI tools to streamline task automation and internal documentation.
• Community and Stakeholder Engagement
• Dashboard and Reporting for internal use
Key Tools :
• Airtable
• HubSpot
• Dropbox
• Slack
• Google Workspace
• Harvest (basic support)
• Nice to have : AI tools (ChatGPT, Grammarly, etc.)

Requirements

Nice to have :

About You :

You are a proactive problem-solver who thrives in a fast-paced, client-focused environment. You’re comfortable working with shifting priorities and can adapt quickly when direction or client needs evolve. You take initiative, communicate effectively, and stay solution-oriented despite tight timelines. You value collaboration but are also confident managing your workload independently. Most importantly, you care about delivering high-quality work that helps our leadership team and clients succeed. You must reside in the Charlotte Area for Hybrid work.

Hours & Compensation :

This is a part-time contractor role estimated at approximately 15 hours per week. Availability during standard business hours (9 : 00 AM – 5 : 00 PM EST) is required to support team and client needs. Hourly rate and potential for increased hours may vary based on experience, demonstrated skill level, and project demands.

Benefits

1. Professional Development & Learning

2. Health & Wellness Perks

3. Financial & Business Support

4. Recognition & Engagement