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Customer experience manager Jobs in Santa Clara, CA

Last updated: 1 day ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

VirtualVocationsSunnyvale, California, United States
Full-time
A company is looking for a Customer Experience Manager to ensure a best-in-class customer experience through effective management of customer care operations. Key ResponsibilitiesManage day-to-day o...Show moreLast updated: 11 days ago
  • Promoted
CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

MIKCA, United States
Full-time
Store - VALLEJO, CA - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recover...Show moreLast updated: 1 day ago
  • Promoted
Customer Experience Manager (GES West) 1429027

Customer Experience Manager (GES West) 1429027

Cisco Systems, Inc.San Jose, CA, United States
Full-time
Application window is expected to close on.As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services withi...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER EXPERIENCE MANAGER | GES WEST (1429040)

CUSTOMER EXPERIENCE MANAGER | GES WEST (1429040)

CiscoSan Jose, CA, United States
Full-time
The Application Window is expected to close on March 25, 2025.As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies...Show moreLast updated: 1 day ago
  • Promoted
Customer Experience Associate

Customer Experience Associate

RHSan Jose, CA, United States
Full-time
Associate, Customer Experience, Corte Madera, CA, United States.RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best desi...Show moreLast updated: 9 days ago
  • Promoted
Customer Experience Associate

Customer Experience Associate

RH-USA IncSanta Clara, CA, United States
Full-time
Associate, Customer Experience, Corte Madera, CA, United States.RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best desi...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER EXPERIENCE PROJECT MANAGER

CUSTOMER EXPERIENCE PROJECT MANAGER

Resources Global ProfessionalsCA, United States
$80.00 hourly
Full-time
As a Customer Experience Project Manager, you will work specifically in operations and quality management for consumer products, The team interacts with call center suppliers and internal stakehold...Show moreLast updated: 1 day ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

AceolutionSunnyvale, CA, United States
Full-time
We are seeking a detail-oriented.Cloud Space and execution of high-profile.This role requires close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and o...Show moreLast updated: 3 days ago
  • Promoted
CUSTOMER EXPERIENCE MANAGER PART-TIME

CUSTOMER EXPERIENCE MANAGER PART-TIME

Michaels StoresCA, United States
$17.00–$22.70 hourly
Part-time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

CompassCA, United States
Full-time
As a Customer Experience Manager, you will lead and inspire a team to consistently deliver exceptional customer service while ensuring adherence to quality standards. Youll collaborate with the mana...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

Compass Group, PLCCA, United States
Full-time
As a Customer Experience Manager, you will lead and inspire a team to consistently deliver exceptional customer service while ensuring adherence to quality standards. Youll collaborate with the mana...Show moreLast updated: 1 day ago
Customer Experience Manager

Customer Experience Manager

Five BelowSan Jose, CA
Full-time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 1 day ago
  • Promoted
Staff, Product Manager, Returns Customer Experience

Staff, Product Manager, Returns Customer Experience

WalmartSunnyvale, CA, United States
$110,000.00–$220,000.00 yearly
Full-time +1
At Walmart, we help people save money so they can live better.This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

Michaels Stores, Inc.CA, United States
Full-time
Store - PALM DESERT, CA - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store rec...Show moreLast updated: 1 day ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

Simco ElectronicsSanta Clara, CA, US
$250,000.00 yearly
Full-time
The Customer Experience Manager is responsible for managing and nurturing relationships with strategic enterprise customers, ensuring high levels of customer satisfaction, loyalty, and program succ...Show moreLast updated: 20 days ago
  • Promoted
Senior Analyst (ILS Customer Experience Manager)

Senior Analyst (ILS Customer Experience Manager)

San Jose Public LibrarySan Jose, CA, United States
The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has. San José, in addition to the Dr.Library, which is the city’s main library jo...Show moreLast updated: 8 days ago
  • Promoted
CUSTOMER EXPERIENCE MANAGER - FULL TIME

CUSTOMER EXPERIENCE MANAGER - FULL TIME

Five Below, Inc.CA, United States
Full-time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER EXPERIENCE SUPPORT

CUSTOMER EXPERIENCE SUPPORT

TATA Consulting ServicesCA, United States
$85,000.00–$90,000.00 yearly
Full-time
GMP (Good Manufacturing Practices) & ISO (International Organization for Standardization) 13485 and regulatory affairs.Strong creative, analytical and problem-solving skills.Proficient at interpret...Show moreLast updated: 1 day ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

EurestSanta Clara, CA, US
$90,000.00 yearly
Full-time
CUSTOMER EXPERIENCE MANAGER-SANTA CLARA, CA.As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities.We feed t...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

MichaelsSunnyvale, 777 E El Camino Real
$19.50–$24.00 hourly
Part-time
JOS-SUNNYVALE, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery sta...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

VirtualVocationsSunnyvale, California, United States
11 days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Experience Manager to ensure a best-in-class customer experience through effective management of customer care operations.Key ResponsibilitiesManage day-to-day operations of outsourced customer care vendor and oversee KPI complianceEstablish and update support policies and procedures while monitoring customer feedback and satisfaction metricsCollaborate with internal teams and product stakeholders to address customer concerns and optimize service deliveryRequired Qualifications3+ years of experience in customer service management, vendor relations, or call center managementExtensive experience with CRMs such as Zendesk or SalesforceDeep understanding of customer service management and performance driversAbility to effectively multitask and adapt focus based on business needsExperience in developing training curriculum and quality assurance processes