Data entry operator • cary nc
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The average salary range is between $ 27,300 and $ 43,866 year , with the average salary hovering around $ 32,211 year .
The client requires the services of a Batch Operations Technician to support the day-to-day batch operation tasks and deliverables related to enterprise batch processing within the system's batch architecture. This position requires working outside of standard business hours to support overnight batch operations.
The candidates must be available to rotate between three shifts (5 PM to 1 AM, 10 PM to 6 AM and 1 AM to 9 AM)
Responsibilities include:
Thetechnician will resolve errors and escalate issues, when necessary, by workingwith functional teams to ensure timely analysis and resolution, in alignmentwith application service level objectives.
Additionalduties include:
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Experience as a GMI Operator and Support specialist capable of monitoring/managing batch steps, analyzing and responding to user queries. | Required | 5 | Years |
| Experience with batch operations, job scheduling and monitoring tools. | Required | 5 | Years |
| Demonstrated ability to effectively communicate issues and status updates with business users, second level support, and development teams. | Required | 5 | Years |
| Experience working with internal teams to identify opportunities to improve the product and customer experience. | Required | 5 | Years |
| Demonstrated experience documenting processes and procedures as required. | Required | 5 | Years |
| Experience and knowledge on Operating Systems such as Unix, Mainframe and Windows. | Required | 5 | Years |
| Experience with relational database skills, Basic SQL programming | Required | 5 | Years |
| Experience running shell scripts on a UNIX or similar environment; and reviewing log files. | Required | 5 | Years |
| Experience with priority issues, calls with external/internal clients for troubleshooting issues and problem solving. | Required | 5 | Years |
| Ability to communicate effectively in both oral and written formats. | Required | 0 |
