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Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Salem, MA office. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Review all documents in the mortgage loan file to ensure completeness, accuracy and compliance with Bank/Investor guidelines * Obtain and review all documents in the mortgage loan file to ensure completeness, accuracy and compliance with Bank/Investor guidelines * Generate requests and follow-up with vendors and external sources including but not limited to verifications, insurance, attorney documents, checklists and commitment conditions * Serve as a facilitator and liaison to identify and request additional information as necessary from Borrowers and Loan Officers * Meet or exceed SFMC’s service standards including borrower and Loan Officer expectation’s relative to the mortgage experience. * Develop an ongoing knowledge of the fundamentals of mortgage underwriting, the Mortgage Company and Bank’s residential mortgage products and the basic requirements set forth by FHLMC, FNMA, FHA, VA, Rural state housing and other secondary market investors. * Maintain integrity of HMDA. * Pre-underwrites loans where applicable and make preliminary recommendation for lending decision or eligibility * Facilitate the process to insure regulatory and compliance deadlines, rate deadlines and contract dates are met or exceeded. * Identify and sustain organizational disciplines to insure timely and accurate handling of files and loan documentation. * Insure workflow meets service and regulatory requirements by utilizing reports and collaborating with team. * Assist as called upon in the training of newly hired loan analysts. * Insure regulatory compliance requirements are met relative to BFA, identity theft, fraud and risk * Work with post-closing to insure timely resolution of curative items. * Responsible for the maintenance of processing and underwriting reports as required by management. * Review all reports and verifications and reconcile all received documentation. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university. Willing to train candidate who is proficient in Word and Excel; possesses strong time management and organizational skills; has excellent customer service and communication skills; and has the ability to work in a team-oriented service driven environment. Benefits/Incentives: We offer a comprehensive benefits package designed to support your well‑being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more. Salary Range: $52,000 - $83,000 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.