Program coordinator Jobs in Hesperia, CA

Job Title

Location: Victorville

Schedule: Monday - Friday

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Our Story

Our mission is to bring care that's whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription.

At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction.

Job Duties

• Care for a medically complex and emotionally challenging patient population that requires compassion, empathy, and the ability to deescalate and appropriately react to unacceptable behavior in individual and group settings.
• Document medical and behavioral encounters in health record management systems (prep, complete patient record with Dx, Hx, care plan, CC/HPI, billing info, etc.).
• Administer and process consent forms and other patient questionnaires as needed.
• Assist medical and behavioral provider in writing and transferring orders.
• Process Imaging orders as per provider request (complete forms, send tasks & document), transfer imaging from partner portals into health record management systems.
• Prepare patient charts prior to medical and behavioral encounters (upload orders, referrals, imaging, etc.).
• Collect and document vital signs, Urine Drug Screen, and initial patient screening information (Temperature, COVID forms, etc.).
• Administer urine drug screen and record results. Assist medical provider with UDS interpretation and process UDS confirmation as necessary.
• Obtain and assist medical provider in reviewing the Controlled Substance Utilization Review and Evaluation System (CURES) report.
• Process referrals as ordered to other external providers and community health resources.
• Document injection consents, prep and assist with injections.
• Provide patient support in the clinic including: schedule appointments, enter authorization dates, appointment confirmation calls, medical records requests and follow up on appeals and/or denials.
• Ensure exam rooms are clean and stocked. Notifies supervisor when supplies are needed.
• Comply with federal, state, and local legal and professional requirements.
• Respond to patient phone calls, texts & voicemails from Medical Team Unit phone. Make calls as per assigned duties (pharmacy, appointment confirmation, etc.).
• Process lab orders (complete forms, send tasks & document).
• Complete Medical Clearances as needed for patient procedures.
• Update and maintain an Excel Spreadsheet to ensure patients who meet the requirements for Advanced Procedures are prepared for their procedure (Psych & Cardio clearance, medical records, imaging, etc.)
• Scheduling of Interventional Pain procedures at the Golden Springs Surgical Center (Procedure, Post Op, Follow Up, etc.)
• Personal Injury patient follow up for appointments, calls to reschedule and follow-up with patient and legal representatives.
• Performs other duties consistent with the above responsibilities.

Qualifications

• Medical Assistant State certification.
• 4+ years of related experience.
• Medical Scribe certification (preferred).
• Bilingual (Spanish/English) (preferred).

Conditions

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, use hands to manipulate equipment, and to talk and hear. The employee is required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment

The noise level in the work environment is high to moderate.