Talent.com

Technology specialist Jobs in Raleigh, NC

Last updated: 1 day ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthWork from home, NC, US
$67,900.00–$149,300.00 yearly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
  • Promoted
People Technology Analyst

People Technology Analyst

Epic GamesCary, NC
At the core of Epic's success are talented, passionate people.Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafti...Show moreLast updated: 10 days ago
  • Promoted
Technology Manager

Technology Manager

InsideHigherEdRaleigh, North Carolina
Full-time
Monday - Friday, 8 : 00 AM - 5 : 00 PM; occasional travel is required.The mission of PowerAmerica – Next Generation Power Electronics Manufacturing Innovation Institute (the Institute) is to develop ad...Show moreLast updated: 5 days ago
  • Promoted
NaaS Technology Architect

NaaS Technology Architect

Lumen IncRaleigh, NC, United States
$127,344.00–$169,785.00 yearly
Full-time
We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly.Together, we are building a culture and company from the people up – committed to t...Show moreLast updated: 1 day ago
  • Promoted
Confidentiality & Privacy Technology Risk - Lead Specialist

Confidentiality & Privacy Technology Risk - Lead Specialist

DeloitteRaleigh, NC
$80,400.00–$165,000.00 yearly
Confidentiality & Privacy (C&P) is seeking a Lead Specialist to support the strategic priorities and mitigation of confidentiality and privacy risks across the Deloitte US Firms.The success...Show moreLast updated: 7 days ago
  • Promoted
tutor - Information Technology

tutor - Information Technology

BUKIRaleigh, NC, US
Do you want to earn money by teaching? Would you like to have a flexible schedule without being in the office all the time? Are you creative and do you like to implement your own teaching strategy ...Show moreLast updated: 30+ days ago
  • Promoted
Technology Account Executive

Technology Account Executive

ArrayRaleigh, NC, United States
$70,000.00 yearly
Full-time +1
Salary $70K+ DOE plus uncapped commission.Previous experience in a technology "hunting" sales position, including prospecting for new business required. previous experience working in a service ind...Show moreLast updated: 15 days ago
  • Promoted
Senior Technology Transfer Lead

Senior Technology Transfer Lead

FUJIFILM Diosynth BiotechnologiesRaleigh, NC, US
Full-time
Follow Your Genki to North America's largest, state-of-the-art Life Science Manufacturing Facility & CDMO.The work we do at FDB has never been more important—and we are looking for talented can...Show moreLast updated: 13 days ago
  • Promoted
TECHNOLOGY SALES ACCOUNT EXECUTIVE

TECHNOLOGY SALES ACCOUNT EXECUTIVE

Allied UniversalRaleigh, NC, United States
Full-time
Embark on a trailblazing career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry.We integrate state...Show moreLast updated: 2 days ago
Technology Program Manager

Technology Program Manager

US012 Marsh & McLennan Agency LLCGlenwood,Raleigh
Full-time
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful w...Show moreLast updated: 5 days ago
Construction Technology Engineer

Construction Technology Engineer

BE&K Building GroupRaleigh, NC, USA
Full-time
Quick Apply
The role of the Construction Technology Department is to disrupt the status quo by developing and leading the execution of innovative, transformational strategies utilizing the latest technological...Show moreLast updated: 30+ days ago
  • Promoted
Procurement Practice Specialist - Technology

Procurement Practice Specialist - Technology

AccentureRaleigh, NC
$77,700.00–$155,100.00 yearly
Full-time
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accel...Show moreLast updated: 10 days ago
Insurance Technology Optimization Specialist

Insurance Technology Optimization Specialist

Independent Insurance Agents of North Carolina - CorporateCary, NC, US
$60,000.00–$90,000.00 yearly
Full-time
Come join our amazing team here at IIANC.We pride ourselves on creating a company culture that allows our staff to succeed. We focus on developing meaningful relationships and team comradery.We cele...Show moreLast updated: 5 days ago
Technology Resource Specialist I

Technology Resource Specialist I

Pitt County SchoolsPitt County, NC, US
Full-time
Technology Resource Specialist I JobID : 6168.Position Type : Technology / Tech Resource Specialist.Technology Resource Specialist I provides technical support to users (via phone, chat support systems...Show moreLast updated: 30+ days ago
  • Promoted
Imaging Technology Assistant

Imaging Technology Assistant

WakeMedRaleigh, NC, United States
Full-time
The Imaging Tech Assistant performs a wide variety of tasks including clerical, technical and patient focused care related to helping departmental technologists. Tech Assistant is responsible for wo...Show moreLast updated: 3 days ago
PMO - Technology

PMO - Technology

EndeavorRaleigh, NC
$100,000.00 yearly
Remote
Full-time
Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in t...Show moreLast updated: 30+ days ago
  • Promoted
MANAGER, TECHNOLOGY PRODUCT MANAGEMENT

MANAGER, TECHNOLOGY PRODUCT MANAGEMENT

Cardinal HealthRaleigh, NC, United States
$103,500.00–$147,900.00 yearly
Full-time
What Technology Product Management contributes to Cardinal Health_ • •.Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the tech...Show moreLast updated: 2 days ago
Technology Risk Senior Specialist - ISSUES MANAGEMENT

Technology Risk Senior Specialist - ISSUES MANAGEMENT

TruistRaleigh NC, 3201 Beechleaf Court
Full-time +1
ESSENTIAL DUTIES AND RESPONSIBILITIES.Following is a summary of the essential functions for this job.Other duties may be performed, both major and minor, which are not mentioned below.Specific acti...Show moreLast updated: 30+ days ago
Technology Assistant

Technology Assistant

The State of OklahomaCleveland County
$40,000.00–$45,000.00 yearly
Full-time +1
Job Posting End Date (Continuous if Blank).Note : Applications will be accepted until 11 : 59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank).The...Show moreLast updated: 30+ days ago
Wires Platform Senior Technology Specialist

Wires Platform Senior Technology Specialist

First Horizon BankRaleigh, NC null, US
Full-time
Job Description : The Wires Platform Senior Technology Specialist must be innovative, energetic and driven to provide great customer services. The successful candidate will function as a collaborativ...Show moreLast updated: 30+ days ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthWork from home, NC, US
30+ days ago
Salary
$67,900.00–$149,300.00 yearly
Job type
  • Full-time
  • Remote
Job description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

  • This position is a work at home position open to all candidates natiionally

Aetna, a CVS Health company, is looking for top operations talent! We have an exciting work from home opportunity available for highly motivated individual to support a core internal Telesales team as a sales operations specialist. The position will join a high performing, experienced team that manages multiple call center functions from technology, operations, and analytics to support growing Aetna's Medicare portfolio. The role will require strong understanding of telephony infrastructure, workforce optimization, call center best practices, and / or integrated platform designs ensure design enables optimal reporting solutions and enhancements.

Job Responsibilities :

  • With limited direction, translates business requirements to technical specifications. Creates technical designs for a new enhancements or refinement of integrated call center technology.
  • Performs assessments and supports overall workforce design for multiple user types and contact channels.
  • Performs ongoing system maintenance, research, problem resolution and on-call support, according to defined plans.
  • Documents required policy and procedures for existing systems.
  • Independently performs testing and design scenarios / projects to optimize performance of platforms and workforce.
  • May perform or assist with integration and system testing, according to detailed test plans to ensure high-quality systems. May assist business partners with User Acceptance Testing.
  • Independently supports processes related to the implementation and ongoing management of production systems, including integration of purchased solutions.
  • Independently supports the Code Asset Management process.
  • Works cross-functionally to deploy multi-faceted integrated design, to include database, sales operations, digital, and member engagement management teams.
  • Independently works on small and large moderately complex projects that require increased skill in multiple technical environments and disciplines, that have system wide impact and that may integrate across the organization.
  • Ensure complete compliance with all federal, state, and organization regulations for call center technologies including TCPA and DNC requirements.
  • Other duties as assigned
  • Accountabilities :

  • Is fully familiar with the prescribed methodology and is in strict compliance with all required artifacts.
  • Developing business requirements and creation of procedures in support of business operations.
  • Documentation of required procedures for integrated system designs, refinements, and standard packages.
  • Developing and becoming a subject matter expert with regards to the call center technology suite, and integrated endpoints.
  • Work across functions to optimize performance.
  • Required Qualifications

  • 3-5+ Years call center technology operations including demonstrated work with integrated CRM / telephony.
  • 3-5+ Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms).
  • 3-5+ Years of demonstrated proficiency in call center optimizations through technology enhancements and / or workforce designs.
  • Preferred Qualifications

  • 3-5+ Years Expertise in one or more programming language (PHP preferred), development tools, and / or databases and the systems development life cycle, applicable to a development organization.
  • Excellent communication, interpersonal and presentation skills.
  • Highly motivated individual with experience working in high performance tele-sales organizations.
  • Experience work within a Medicare call center environment
  • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
  • Education

    4 year college degree

    Pay Range

    The typical pay range for this role is :

    67,900.00 - $149,300.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

    In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.