Customer Service Rep -Courier Driver

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience.

With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100.

With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors.

Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members;

paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available.

We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring :

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members.

Individuals will be considered no matter their military rank or specialty.

Job Description

Job Summary / Objective

Fill in at multiple accounts for employees who are out on schedule and unscheduled leave, preforming a variety of duties.

Essential Functions and Responsibilities :

The right candidate must demonstrate agility and schedule flexibility. Assignments and dispatches can come at a moments notice.

Perform a variety of duties in copy, print, scanning, mail, shipping / receiving, fax, reception, hospitality and records departments Lift heavy boxes, files, or paper when needed Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a high volume, production environment Adhere to business procedure guidelines and safety procedures Take direction from supervisor or site manager Maintain all logs and reporting documentation;

attention to detail Perform other duties as assigned getting instructions on new assignments. Technical Qualifications Proficient computer / PC skills Locating, compiling and distributing requested files, documents and information Maintaining daily productivity logs in order to monitor department activities and work.

Qualifications

Required :

• diploma or equivalent
• Ability to read, write and speak English
• Required to work at computer for long periods
• Required to to stand, walk, simple grasp, reach with hand and arms.
• Required to regularly sit, talk or hear
• Required to possess close vision and ability to focus
• Conditions may include office environment, computer room, production floor, warehouse and shipping / receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
• Repetitive motion is required; may require twisting / bending / climbing
• May lift up to 25 lbs. frequently
• Required valid driver's license
• May be required to drive
• Must have a flexible schedule for travel

Preferred :

• Previous Customer Service experience
• Repetitive motion is required : may require twisting / bending / climbing

This position requires a self-motivated, client focused, career driven candidate who exhibits leadership potential.

EEO Statement :

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender / sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with , , , or We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.