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Call centre supervisor Jobs in Lewisville tx

Last updated: 1 day ago
  • Promoted
Emergency call take professional

Emergency call take professional

Global Medical ResponseLewisville, TX, United States
USD17.4 hourly
Show moreLast updated: 30+ days ago
Marketing Supervisor

Marketing Supervisor

Nucor CorporationLewisville, TX
Show moreLast updated: 30+ days ago
ESL Training Centre Instructor- Chengdu => Relocate to China

ESL Training Centre Instructor- Chengdu => Relocate to China

上海新向科技有限公司Lewisville, Texas, US
USD2206–USD3824 monthly
Full-time
Show moreLast updated: 17 days ago
MTC Emergency Call Take Professional

MTC Emergency Call Take Professional

Med-TransLewisville, Texas, United States
USD17.4 hourly
Regular Full-Time
Show moreLast updated: 30+ days ago
  • Promoted
Production Supervisor

Production Supervisor

Recaro Aircraft Seating Americas, Inc.LEWISVILLE, TX, US
Full-time
Show moreLast updated: 1 day ago
Construction Supervisor

Construction Supervisor

MasTec Network SolutionsLewisville, Texas, United States
FULL_TIME
Show moreLast updated: 30+ days ago
Floor Supervisor

Floor Supervisor

iCompete ExperienceLewisville, TX, US
Full-time
Show moreLast updated: 17 days ago
Project Supervisor

Project Supervisor

MasTec Utility ServicesLewisville, Texas, United States
FULL_TIME
Show moreLast updated: 30+ days ago
Shift Supervisor

Shift Supervisor

Jason's DeliLewisville, TX, US
USD15–USD20 hourly
Part-time
Show moreLast updated: 17 days ago
Construction Supervisor

Construction Supervisor

MasTec Communications GroupLewisville, Texas, United States
FULL_TIME
Show moreLast updated: 30+ days ago
Construction Supervisor

Construction Supervisor

MasTec, Inc.Lewisville, TX
Show moreLast updated: 30+ days ago
  • Promoted
Call Center Customer Service

Call Center Customer Service

All My Sons Moving & StorageLewisville, TX, US
USD20–USD25 hourly
Full-time
Show moreLast updated: 30+ days ago
TRCC Emergency Call Take Professional

TRCC Emergency Call Take Professional

AMRLewisville, Texas, United States
USD19.2–USD27.09 hourly
Regular Full-Time
Show moreLast updated: 30+ days ago
Office Supervisor

Office Supervisor

Liberty Tax ServiceLewisville, TX
Show moreLast updated: 30+ days ago
Garnishment Supervisor

Garnishment Supervisor

Primoris Services CorporationLewisville, TX, US
Full-time
Show moreLast updated: 4 days ago
Supervisor - Operations

Supervisor - Operations

WescoLewisville, TX, United States
Full-time
Show moreLast updated: 30+ days ago
Supervisor

Supervisor

Bowlero corporationLEWISVILLE, Texas
USD20–USD22 hourly
Show moreLast updated: 30+ days ago
Construction Supervisor

Construction Supervisor

MasTec IncLewisville, Texas, United States
FULL_TIME
Show moreLast updated: 30+ days ago
Area Supervisor

Area Supervisor

Ross StoresLewisville, Texas
Full-time
Show moreLast updated: 30+ days ago
Shift Supervisor

Shift Supervisor

Waffle House, Inc.LEWISVILLE, TX, US
Full-time
Show moreLast updated: 30+ days ago
Emergency call take professional

Emergency call take professional

Global Medical ResponseLewisville, TX, United States
30+ days ago
Salary
USD17.4 hourly
Job description

MTC Call Take Professional

Pay rate $17.40! Opportunity to promote from within!

Brand New Location in The Colony, Covered Parking and Outdoor Space!

Transfer Capabilities across the entire GMR footprint.

JOB SUMMARY

Responsible for performing radio, telephone, and computer operations necessary to notify the appropriate flight personnel in accordance with departmental procedures. Reviewing, confirming, and verifying preflight risk assessments for completeness. Responsible for monitoring, tracking, and logging progress of flights. Having situational awareness of the current and forecasted weather along the planned route of flights to assist in the safe conduct of flights. Pass critical flight information to the Pilot in Command and the Operational Control Specialists.

RESPONSIBILITES

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Respond to customer needs accordingly.

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  • Understands medical terminology and adequately implements critical listening skills to accurately process air transport requests.

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  • Allocates air resources properly as the need arises by application of appropriate decision-making rules and approved protocols.

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  • Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.

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  • Responsible for accurate and complete data entry for the shift.

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  • Responsible for generating applicable reports and checking for accuracy.

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  • Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.

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  • Relays instructions from supervisors, messages and emergency information.

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  • Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.

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  • Follows established parameters / formats in receiving requests for service.

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  • Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

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  • Adhere to all company policies and procedures.

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  • Maintain competency and enhances professional growth and development through continuing education, conferences, and seminars.

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  • Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers.

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  • Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to : Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.

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  • Maintain all department required certifications / licensures, working knowledge of applicable center equipment and applications, attend department meetings, training sessions and participate in quality improvement activities as they relate to all established standards.

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  • Perform other duties as assigned

    QUALIFICATIONS :

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  • High school diploma or equivalent.

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  • Skilled in reading and writing English.

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  • Ability to communicate clearly on the radio and telephone.

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  • Ability to record, transmit, and report information accurately.

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  • Ability to efficiently utilize all equipment assigned to him / her.

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  • Ability to manage multiple tasks simultaneously.

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  • Possess good typing skills with speed and accuracy necessary to efficiently process emergency and non-emergency calls.

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  • Ability to understand basic computer applications.

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  • Minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher. (Preferred)

    WORKING CONDITIONS AND MENTAL / PHYSICAL REQUIREMENTS :

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  • Must be able to perform job duties in a fast-paced environment

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  • Attention divided between issues requiring multi-tasking

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  • Deal with emergency and time sensitive situation on an ongoing basis

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  • Able to perform under circumstances of emotional stress

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  • Ability to make quick and accurate critical decisions

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  • Frequently required to sit for long periods of time

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  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

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  • Hearing : Perceiving the nature sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.

    Why Choose Med-Trans ? As a leader in helicopter air ambulance services, Med-Trans is one of Global Medical Response 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com . Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com / Careers .

    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

    Check out our careers site benefits page to learn more about our benefit options, which include medical, vision, dental, 401k, disability, FSA, HAS, EAP, vacation and paid time off.