Job descriptionWe are looking for a Content Editor/Manager with experience in Sitecore CMS to help create, edit, publish, and optimize content across our direct-to-consumer digital properties. This is a fully remote , using its modern authoring and personalization capabilities to help deliver relevant, on-brand, and high-performing digital experiences that support customer acquisition and retention.-As a Content Editor/Manager you will help plan, create, publish, and optimize content across our Sitecore-powered websites. You will work closely with cross-functional teams to keep content engaging, consistent, accurate, and aligned with customer needs and business objectives.-The ideal candidate is a detail-oriented content professional with hands-on experience in a modern CMS (preferably Sitecore), strong writing and editing skills, and an eagerness to learn AI-assisted authoring, personalization, and analytics to improve the customer experience. The responsibilities of this role include, but are not limited to:-Create, edit, publish, and update content within the Sitecore CMS, following editorial and brand standards.-Build and maintain pages, components, and templates using Sitecore (XM Cloud preferred) and its page-building tools.-Use Sitecore's AI-assisted authoring and content capabilities to help produce and tag content efficiently.-Support content personalization and A/B testing to help deliver tailored experiences.-Ensure content is accurate, on-brand, accessible (WCAG), and optimized for SEO.-Help maintain content governance standards, workflows, taxonomies, and metadata within Sitecore.-Partner with Marketing, UX/UI, Design, and Web Development teams to execute content for campaigns and launches.-Help manage the content calendar and coordinate publishing across brands and digital properties.-Use analytics and Sitecore insights to help measure content performance and identify improvements.-Organize and maintain digital assets, ensuring version control and reuse across channels.-Proofread and quality-check content before publishing for accuracy, consistency, and formatting.-Collaborate with developers to troubleshoot content and rendering issues.-Continuously learn Sitecore platform features, AI capabilities, and content best practices. -1-3 years of experience in content editing, content management, digital publishing, or a related field.-Hands-on experience with a content management system, preferably Sitecore (including its modern, AI-enabled capabilities).-Excellent writing, editing, and proofreading skills with strong attention to detail.-Understanding of SEO, content accessibility (WCAG), and web content best practices.-Familiarity with content workflows, taxonomies, and metadata.-Exposure to web analytics tools (, Google Analytics, Looker, or Sitecore analytics).-Ability to manage multiple tasks and deadlines in a fast-paced environment.-Good collaboration and communication skills across creative and technical teams.-Willingness to learn and apply AI-powered content tools.-Ability to work effectively in a fast-paced, dynamic : -Bachelor's degree Nice to have: -Sitecore certification (, Sitecore Certified Content Author).-Exposure to Sitecore XM Cloud, Sitecore Personalize, or Content Hub.-Familiarity with basic HTML/CSS.-Experience with ADA compliant web content practices-Experience creating content for multiple brands or in the telecommunications industry.