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Remote Customer support Jobs in Raleigh, NC

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Customer support • raleigh nc

Last updated: 16 hours ago

Field Engineer/ Customer Support Engineer & Technologist

Accentuate Staffing Cary, NC, US
Full-time

Perform commissioning as per customer expectations and contracts in place:Provide process support for installationsProvide feedback to operations, engineering for required modifications to equipmen... Show more

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Garner, North Carolina
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Technical Customer Support Representative

Piper CompaniesRaleigh, NC
Temporary

Technical Customer Support Representative.The ideal candidates will have prior experience in customer support, familiarity with helpdesk tools, and strong written communication skills.This is a con... Show more

Customer Support Coordinator (Remote)

LjhorizonsRaleigh, North Carolina, United States
Remote
Full-time
Quick Apply

LJ Horizons is seeking a Customer Support Coordinator to help manage client interactions and coordination remotely.This position is ideal for someone who values organization and clear communication... Show more

Work From Home Customer Support Agent – Flexible Schedule

Turbotax USARaleigh, North Carolina
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Sales Support Specialist

Loparex LLCCary, NC, USA
Full-time
Quick Apply

The Ideal Candidate – Sales Support Specialist:.We are seeking an experienced and motivated Sales Support Specialist to serve as a key bridge between our sales team and customers.They will be... Show more

Customer Support Representative

ExtronRaleigh, NC, USA
Full-time

CUSTOMER SUPPORT REPRESENTATIVE.Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the wor... Show more

Support- Seasonal

Stand Out For Good, IncCary, NC
Part-time

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states.It feels like a sanctuary - a place of beauty from the inside out.From welcoming experiences and warm assoc... Show more

Online Customer Support Representative (On-Site) - 8959

American Welding and GasRaleigh, North Carolina, United States
Full-time
Quick Apply

American Welding & Gas Company.Online Customer Support Representative with experience in the industrial products sector to join our corporate headquarters in Raleigh, NC.This position requires ... Show more

Customer Service

JRN Inc.Cary, NC
Full-time
Quick Apply

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant... Show more

Order Support Agent

VictraRaleigh, NC, US
Full-time

Do you have persistence, great communication and customer service skills? Is helping others an innate part of your personality, and do you get excited at the opportunity to sell and serve customers... Show more

Server Support

Outback SteakhouseRaleigh, NC, US
Full-time

Privacy policy can be found at.At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you.Our goal for you as an Outbacker, which is wha... Show more

Systems Support Analyst

Alliance of Professionals & Consultants, Inc.Raleigh, NC, US
$45.00 hourly
Temporary
Quick Apply

Not open to 3rd party C2C consultants.Visa sponsorship is not available).Hybrid position in Raleigh, NC  (3 days onsite).The Systems Analyst serves as a critical bridge between business stakeh... Show more

 • New!

Junior Customer Support

EupryRaleigh, NC, US
Full-time
Quick Apply

Junior Customer Support - Full-Time | Raleigh, NC.Would you like to join a fast-growing startup in the life science industry? And would you like to kick-off your career in Europe with a two to four... Show more

Technical Customer Support Representative

HirexHireRaleigh, NC, US
Full-time

HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions.We take a seat in our client... Show more

Customer Service

Blyss JourneysRaleigh, North Carolina, United States
Remote
Full-time
Quick Apply

We are seeking motivated, customer-focused individuals to join our team as.Customer Service & Travel Experience Specialists.In this role, you will assist clients with planning and booking unforgett... Show more

Order Support Agent

Victra - Verizon Wireless Premium RetailerRaleigh, NC, US
Full-time

Do you have persistence, great communication and customer service skills? Is helping others an innate part of your personality, and do you get excited at the opportunity to sell and serve customers... Show more

Customer Support Representative - Work from Home - TurboTax

TurboTaxKnightdale, North Carolina
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Warehouse Support

SouthernCarlson, Inc.Raleigh, NC, United States
Full-time

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitabili... Show more

Client Support Professional

Mr. HandymanRALEIGH, NC, US
$36,000.00 yearly
Full-time

Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr.Handyman we’re growing our team so we can continue to be one of the most well-res... Show more

Field Engineer/ Customer Support Engineer & Technologist

Field Engineer/ Customer Support Engineer & Technologist

Accentuate StaffingCary, NC, US
30+ days ago
Job type
  • Full-time
Job description

Responsibilities:

  • Perform commissioning as per customer expectations and contracts in place:Provide process support for installationsProvide feedback to operations, engineering for required modifications to equipment
  • Write reports and recommend solutions based on site visit observations and theoretical background.
  • Perform evaluations:
  • Troubleshoot potential inefficiencies in process and provide feedback for possible methods to improve equipment use.
  • Provide training and education to customers on theory and equipmentCoordinate all logistics for presenters and attendees at seminarsPrepare customized training material for on-site customersHelp develop small focused training sessions with current templateHelp develop food safety specific seminar
  • Manage tools and equipment needed to perform on-site evaluationsInvestigate new tools / measuring devices to improve department performance and/or expand service offerings
  • Interact with product management and R&D management to update on customer needs and satisfaction with their technical requests
  • Interact with operations to update on equipment improvement
  • Develop process related articles for publication in trade magazines

Requirements:

  • Bachelor’s degree in Engineering, Food Science/Process Technology or related field
  • 2-6 years of experience in a technical role
  • Proven ability to solve problems
  • Fluent command of technical English language (oral and written)
  • Good communication skills internal and external with customers, as commissioning engineer is the face of the company towards customers in the most critical stage of the project as experienced by their customers.
  • Experience/willingness to travel domestic and international approx. 50 %
  • Ability to deal with stress and challenging expectations of customers and internal.
  • MS Office
  • CAD experience or ability to read and understand technical drawings preferred
  • Technical hands on mentality/ manual work experience in mechanical as well as electrical/automation field preferred