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Service desk analyst Jobs in Anchorage, AK

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Service desk analyst • anchorage ak

Last updated: 1 hour ago
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Front Desk

Front Desk

MarriottEagle River, AK, United States
Full-time
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first ...Show moreLast updated: 3 days ago
Field Service Analyst

Field Service Analyst

SHINE SystemsAnchorage, AK, United States
Full-time
SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e. As a Field Service Analyst, you will be on the front lines strengt...Show moreLast updated: 30+ days ago
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ATD Flight Operations Desk Assistant

ATD Flight Operations Desk Assistant

University of AlaskaAnchorage, AK, US
Full-time
UAA's Aviation Technology Division (ATD) is seeking Flight Operations Desk Assistants (ODAs) to support the day-to-day operations of the Flight Operations department. There are 2 levels within this ...Show moreLast updated: 19 days ago
Front Desk / Host

Front Desk / Host

Dave & Buster’s, Inc.Anchorage, AK
Part-time
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago
Service Desk Support Analyst

Service Desk Support Analyst

VirtualVocationsAnchorage, Alaska, United States
Full-time
A company is looking for an Analyst, Service Desk Support.Key Responsibilities Provide level one support to associates and internal customers via phone, email, and live chat, while managing non-c...Show moreLast updated: 1 day ago
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FRONT DESK AGENT

FRONT DESK AGENT

Crestview Management, LLCAnchorage, AK, United States
Full-time
Location : Marriott Anchorage Downtown.The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering phone calls and...Show moreLast updated: 4 days ago
Front Desk Agent

Front Desk Agent

Remington HotelsAnchorage, AK
Full-time
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accur...Show moreLast updated: 30+ days ago
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Host / Front Desk

Host / Front Desk

Dave & Buster's, Inc.Anchorage, AK, US
Full-time
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 21 days ago
Front Desk Receptionist

Front Desk Receptionist

Anchorage Pediatric DentistryAnchorage, AK, US
Full-time
Are you ready to embark on an exciting journey as the next Front Desk Receptionist at our vibrant dental office? We are a team that thrives on growth and values exceptional leadership qualities.Joi...Show moreLast updated: 24 days ago
Sales Desk Manager

Sales Desk Manager

Lithia & Driveway, Anchorage, AK, US
Full-time
L0127 Lithia Hyundai of Anchorage.We are part of Lithia Motors, a Fortune 200, publicly traded (NYSE : LAD) company that is on the fast track to even more success and development.Being one of the la...Show moreLast updated: 30+ days ago
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LEAD BMC HELIX SERVICE DESK PROFESSIONAL

LEAD BMC HELIX SERVICE DESK PROFESSIONAL

Tatitlek Government Services, Inc (TGSI)Anchorage, AK, United States
Full-time
Lead BMC Helix Service Desk Professional.A Lead BMC Helix Service Desk Professional is responsible for overseeing the implementation, configuration, and operation of BMC Helix Service Desk solution...Show moreLast updated: 30+ days ago
Service Desk Technician I, II

Service Desk Technician I, II

Southcentral FoundationAnchorage, Alaska, United States
Full-time
The Southcentral Foundation (SCF) Service Desk Technician is responsible for providing high-quality friendly customer service to all users contacting centralized Service Desk; documenting all user ...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Alyeska ResortAnchorage, Alaska, United States
Full-time
Do you thrive in a fast-paced environment? Are you passionate about providing top-notch guest experiences? If you take pride in your craft and want to be part of a team that values quality and hard...Show moreLast updated: 30+ days ago
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Guest Service Representative / Front Desk Clerk

Guest Service Representative / Front Desk Clerk

Northwest by Southern HospitalityAnchorage, AK, United States
Full-time +1
The Crowne Plaza Midtown Anchorage, managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative / Front Desk Clerk! We are uniquely situated in...Show moreLast updated: 1 hour ago
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ADMINISTRATIVE ASSISTANT / FRONT DESK

ADMINISTRATIVE ASSISTANT / FRONT DESK

Hearts and Hands of CareAnchorage, AK, United States
Full-time
Hearts and Hands of Care is looking for an administrative assistant to join our team in our Anchorage office.This person will work to support the daily operations of the office.The ideal candidate ...Show moreLast updated: 4 days ago
Front Desk Agent

Front Desk Agent

Hilton Garden Inn AnchorageAnchorage, Alaska, United States
Full-time
Quick Apply
The Hotel Front Desk Agent that we are looking for is the first point of contact.They're responsible for checking guests in and out with a welcoming disposition, confirming group reservations and p...Show moreLast updated: 30+ days ago
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Front Desk

Front Desk

MarriottEagle River, AK, United States
3 days ago
Job type
  • Full-time
Job description

Job Summary :

Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy.

Responsibilities :

  • Greet guests upon arrival, confirm reservations, assign rooms, and issue keys.
  • Process all guest check-ins and check-outs, and handle reservations and cancellations.
  • Provide information about hotel services, facilities, and surrounding areas.
  • Answer phones, handle guest inquiries, and resolve any issues with a focus on customer satisfaction.
  • Coordinate with housekeeping and maintenance departments to ensure optimal room readiness and address any guest concerns.
  • Manage billing and payment processes, ensuring accuracy in all transactions.
  • Maintain a tidy and organized front desk area.

Qualifications :

  • High school diploma or equivalent; degree in hotel management or relevant field is a plus.
  • Proven experience in a customer service role, preferably in a hotel or related field.
  • Strong communication and interpersonal skills.
  • Proficiency in using hotel management software is preferred.
  • Ability to work in a fast-paced environment and handle stressful situations professionally.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.