Technical program manager Jobs in Gilbert, AZ

Job Description

IntraEdge, Inc. is a leading provider of technology solutions and services, specializing in Salesforce higher education implementations, consulting, and support. With a focus on delivering exceptional client experiences, IntraEdge helps organizations achieve their business objectives through innovative technology solutions.

Location: United States/Canada

Do you thrive in complex environments and have a passion for delivering successful Salesforce implementations?

As a Salesforce Consulting Program Manager, you'll be the strategic leader, overseeing the entire lifecycle of large-scale Salesforce projects for our clients. You'll wear many hats, from orchestrating the program roadmap to fostering collaboration across teams, ultimately ensuring a smooth and impactful Salesforce transformation for our clients.

Job Requirements

Responsibilities:

• Program Visionary: Define the program vision, scope, and timeline, aligning it with client goals. Break down the program into manageable projects with clear dependencies. Develop a robust program budget and resource allocation plan.
• Master Conductor: Supervise and provide guidance to project managers within the program. Ensure project teams are meeting deadlines, delivering high-quality work, and adhering to established methodologies (Agile, Waterfall, etc.).
• Stakeholder Whisperer: Communicate effectively with a diverse group of stakeholders, including executives, project managers, consultants, and client representatives. Manage expectations and keep everyone informed throughout the program lifecycle.
• Risk Tamer: Proactively identify and mitigate potential risks that could impact the program (e.g., budget overruns, delays, scope creep). Develop contingency plans to address these challenges.
• Resource Guru: Allocate resources effectively across projects, ensuring the right people with the necessary skills are assigned to the right tasks. Track resource utilization and adjust allocations as needed.
• Communication Maestro: Provide regular status reports to stakeholders on program progress, issues, and risks. Effectively communicate program successes and challenges, ensuring transparency.
• Quality Champion: Ensure the overall program meets quality standards and client expectations. This may involve overseeing testing, user acceptance processes, and change management strategies to ensure user adoption and minimize disruption.
• Vendor Maestro (Optional): If external vendors are involved in the program, manage those relationships to ensure successful delivery.

Qualifications:

• Proven experience as a program manager, preferably within the Salesforce consulting space.
• Strong understanding of the Salesforce platform and its implementation methodologies.
• Excellent project management skills, including scope management, scheduling, budgeting, and resource allocation.
• Stellar communication, collaboration, and interpersonal skills. Building strong relationships with diverse stakeholders is key.
• Analytical and problem-solving skills to identify and address program challenges proactively.
• Excellent written and verbal communication skills to present program information clearly and concisely.
• Experience managing large-scale, complex programs is a plus.
• Certifications in project management methodologies (e.g., PMP) or Salesforce certifications (e.g., Salesforce Certified Program Manager Specialist) are highly desired.

Additional consideration for:

• Experience managing and delivering Salesforce Education Cloud and/or Salesforce Education Advancement projects.
• Knowledge of higher education industry standards and regulations (e.g., FERPA).
• Experience with Agile development methodologies.
• Experience with Salesforce testing and deployment tools.
• Experience working with teams using DevOps and testing automation tools

If you're a strategic leader who thrives in complex environments and gets satisfaction from delivering successful client outcomes, we want to hear from you! Join us and be the mastermind behind transformative Salesforce implementations!