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Technical program manager Jobs in Glendale, AZ

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Technical program manager • glendale az

Last updated: 2 days ago
  • Promoted
Program Manager

Program Manager

GLOBAL Recruitment Solutions LLCPhoenix, AZ, US
Full-time
He / she is responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing strong leadership to the customer focus teams to ensure achi...Show moreLast updated: 22 days ago
Technical Recruiter - SkillsBridge Program

Technical Recruiter - SkillsBridge Program

MaximusPhoenix, US
Full-time
Description & Requirements Maximus seeks a Technical Recruiter through the SkillBridge program to join our Talent Acquisition team. This role is designed for transitioning service members loo...Show moreLast updated: 3 days ago
  • Promoted
CUSTOMER TECHNICAL PROGRAM MANAGER - FOUNDRY SERVICES

CUSTOMER TECHNICAL PROGRAM MANAGER - FOUNDRY SERVICES

Top Secret Clearance JobsPhoenix, AZ, United States
Full-time
About the job Customer Technical Program Manager - Foundry Services.As an integral part of Intel's new Integrated Device Manufacturer 2. Foundry Services (FS), a fully vertical, stand-alone foundry ...Show moreLast updated: 2 days ago
  • Promoted
Program Manager

Program Manager

Crescent Tree Staffing SolutionsPhoenix, AZ, US
Full-time
He / she is responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing strong leadership to the customer focus teams to ensure achi...Show moreLast updated: 21 days ago
  • Promoted
Customer Technical Program Manager

Customer Technical Program Manager

Aligned Data CentersPhoenix, AZ, United States
Full-time
This individual strategically manages customer engagement throughout the data center lifecycle with the goal of ensuring that our customers prefer to work with Aligned over anyone else.Working unde...Show moreLast updated: 8 days ago
Technical Program Manager

Technical Program Manager

AIT GlobalPhoenix, Arizona, United States
Full-time
Job Title : Technical Program Manager.Here are some parameters if you want to start gathering : Amex experience, Rally experience. TPM (solid tech background), Agile / AC experience, (no QEs).Facilitat...Show moreLast updated: 30+ days ago
Senior Technical Program Manager

Senior Technical Program Manager

MicrosoftPhoenix, Arizona, United States
Full-time
Microsoft’s Cloud Operations + Innovation (CO+I) is the engine that powers our cloud services.We deliver the core infrastructure and foundational technologies for Microsoft.Our infrastructure is co...Show moreLast updated: 30+ days ago
Technical Program Manager

Technical Program Manager

EricssonPhoenix, AZ, United States
Full-time
Grow with us!This role is open to being remote in the United States of America, however, Boise, Idaho is a preferred.Enterprise Wireless Solutions Inc. US work authorizations for this job position i...Show moreLast updated: 14 days ago
  • Promoted
Program Manager (Case Manager)

Program Manager (Case Manager)

Beacon GroupPhoenix, AZ, US
Full-time
Since 1952, Beacon Group has been creating opportunities for people with disabilities across Southern Arizona, Phoenix and beyond. As a registered 501(c)(3) non-profit, Beacon serves over 2,000 peop...Show moreLast updated: 5 days ago
Technical Program Manager, Software Deployments

Technical Program Manager, Software Deployments

AxonPhoenix, AZ, United States
Full-time
Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud sof...Show moreLast updated: 14 days ago
Technical Program Manager

Technical Program Manager

IntraEdgePhoenix
Full-time
Looking for a Senior Technical Program Manager based in Phoenix to lead two scrum teams as part of an Enterprise Top Program. Someone with extensive experience is project management as well as drivi...Show moreLast updated: 30+ days ago
Senior Technical Program Manager

Senior Technical Program Manager

American ExpressPhoenix, Arizona, United States
Full-time
With the right backing, people and businesses have the power to progress in incredible ways.When you join Team Amex, you become part of a global and diverse community of colleagues with an unwaveri...Show moreLast updated: 30+ days ago
  • Promoted
ENVIRONMENTAL PROGRAM MANAGER

ENVIRONMENTAL PROGRAM MANAGER

Arizona Department of AdministrationPhoenix, AZ, US
Full-time +1
REMOTE OPTIONS, PHOENIX, TUCSON.Environment / Air / Water / Waste, Engineering / Architecture / Surveying / Planning, Scientific / Technical Support, Management / Supervisor. We are looking for results-oriented, dr...Show moreLast updated: 8 days ago
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Program Manager

Program Manager

GLOBAL Recruitment Solutions LLCPhoenix, AZ, US
22 days ago
Job type
  • Full-time
Job description

About the job Program Manager

The Program Manager is responsible for the execution of customer strategies related to one or more customers including all products / programs from new product introduction through volume production. He / she is responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing strong leadership to the customer focus teams to ensure achievement of customer commitments. This role requires a background within an electronics manufacturing service (EMS) or contract manufacturer (CM).

Responsibilities :

  • Leader of the Customer Focus Team (CFT). Prioritize and monitors all CFT activities.
  • Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship.

Ensures successful new product introduction :

  • Executes to NPI standard process
  • Understands and monitors S&OP
  • Identifies and secures skills needed for effective transitions
  • Sets appropriate expectations with customers
  • Manages pricing and ECO prioritization during the process
  • Understands and maintains customer product knowledge and roadmap
  • Gains understanding of customer market and competition

  • Establishes and monitors KPIs related to E&O, PPV and inventory turns
  • Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completion.
  • Monitors and investigates technical, scheduling, financial and quality metrics, which deviate from established requirements; determines cause, and takes corrective action.
  • Schedules Executive Business Reviews (EBR) and Quarterly Business Reviews (QBR)
  • Ensures appropriate attendees are well prepared for meeting, understanding data and issues
  • Sets meeting objectives, develops agendas and tools to accomplish objective
  • Prepares internal teams for meeting
  • Aligns topics and presentations with customer prior to meeting
  • Provides timely notification to GMs and global program managers of critical problems encountered, action taken, and anticipated effect on project objectives.
  • Accountable for driving objectives related to continuous improvements
  • Accountable to ensure the build and delivery schedules by working with the customer, internal supply chain, and operations.
  • Works with SCA to ensure resolution of excess and obsolete inventory issues.
  • Ensures the recovery for costs related to ECO activity, Non-Recurring Expenses (NRE) and other miscellaneous.
  • Meets and manages customer demand in accordance with contract, site inventory objectives, equipment and personnel capacity
  • Ensures customer demand (PO and Forecast) is managed and well understood by CFT members
  • Communicates updated data to close gap between customer request and Benchmark commitment (manage expectations)

  • Tracks, trends and reports On-Time Delivery to customer request and Benchmark commitment
  • Monitors customer revenue plan through demand outlook

    Understands contractual obligations of the contract related to :

  • Flexibility allowances and manages requests for pull-ins and push-outs or cancellations
  • Payment terms and invoicing
  • Any potential penalties from customer
  • Cost reduction obligations / targets and communicates to organization
  • Excess and obsolete terms, recovery and escalation path as required
  • Warranty terms, recall and epidemic failure qualifiers
  • Ensures execution to contract terms and conditions to meet Benchmarks obligations.
  • Communicates contract requirements internally.
  • Conducts monthly Program Reviews utilizing Benchmark standard process.
  • Executes customer quotation requests
  • Assesses risk utilizing and the Risk / Liability Tool
  • Ensures accuracy of quotations to protect gross margin
  • Validates the establishment of quotes to actuals costs comparisons
  • Coordinates with procurement organization to develop supply chain strategy which aligns with customer contract and site goals
  • Identifies risk of inventory exposure, coordinates reserve with site controller
  • Manages inventory days of sales

  • Establish standard cost for parts based on customers influence, material, labor standard changes or inventory days
  • Ensures Positive Price Variances alignment to site goals at the point of sale
  • Reviews Supply Chain data related to component lead-time, MOQ, and impacts to total inventory exposure
  • Responsible to determine if customer will be responsible for negative PPV and or associated procurement costs and if so, collect money from customer
  • Develops an understanding of DFx philosophy including Design for manufacturing, Design for Test, and Design for BOM or Cost and promotes with the customer and coordinates with the appropriate Benchmark function.
  • Accountable for and ensures receipt and distribution of customer documentation packages.
  • Coordinates collection and distribution of customer quality data.

  • Ensures ECO process and impacts are captured and reported to customer.
  • Monitors customer DPPM, DPU or DPMO with customer focus team to ensure quality measurements are within contract and customer required limits
  • Monitors customer escapes events and lead customer focus team to root cause and corrective action driving closer of issues
  • Monitors customer COPQ and works with CFT to reduce
  • Participates in MRB activities to drive rapid resolution of issues
  • Embraces change and adapts quickly to a new way of working.
  • Actively uses analytical skills to solve problems by gathering data, analyzing it and drawing concise solutions.
  • Actively uses, applies and promotes problem solving tools (root cause, 8D, 5 Why's, 6Ms, etc.) in daily activities to recognize and define problems, analyze data, develop and implement solutions, and evaluate outcome.
  • Possess sound negotiating ability. Effectively explores alternatives and positions to reach mutually beneficial sales agreements that gain customers acceptance and commitment.
  • Effectively explores alternatives to reach mutually beneficial agreements that gain customers acceptance and commitment.
  • Exhibits solid understanding of the concepts and how to positively impact OI and RONA levers.
  • Where applicable, recruits, interviews and hires team members. Continuously assesses individual and team strengths and development needs. Coaches and mentor subordinates.
  • Creates and manages succession plans.
  • Establishes clear measurable goals and objectives by which to assess individual and team results (i.e. metrics, results against project timelines, training documentation, knowledge of roles and responsibilities, personal development goals).
  • Drives individuals and teams to continuously improve in key metrics and the achievement of organizational goals.
  • Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
  • Drives a lean culture.
  • Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
  • Package Details

    4-year degree in engineering discipline or business.

  • Experience within an electronics manufacturing service (EMS) or contract manufacturer (CM).
  • Experience in productivity tools, including Microsoft Office products and Team's conferencing software.
  • Experience in supporting a global business operation.
  • Enthusiastic and motivational communicator with multi-cultural experience.