Administrative Assistant, Front Office Support

Administrative Assistant, Front Office Support

Job Locations US-MA-Billerica

2024-16032

of Openings

Job Function

Administrative

About Bruker

Bruker is one of the world's leading analytical instrumentation companies enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life.

Our high-performance products and high-value life science and diagnostics solutions are trusted by leading businesses, institutes, and scientists worldwide.

Today, more than 8.500 employees at over 90 locations are working on this permanent challenge to make the world a better place.

Responsibilities

New full time opportunity for an Administrative Assistant, Front Office Support at Bruker BioSpin Headquarters in Billerica, MA (Monday through Friday, 8-5).

This on-site position serves as the face of Bruker BioSpin with our internal and external customers and requires professional communication to ensure a positive experience.

Coordinate the daily operations of the main lobby and reception area of our Bruker BioSpin headquarters to ensure communications meet Bruker's standards for maximum customer, visitor, and employee satisfaction.

• Greets visitors and direct them to appropriate internal personnel
• Manage incoming calls by gathering information and coordinating calls to the appropriate department or Bruker division
• Ensure that all guests are treated in a responsive, courteous, and professional manner
• Maintain training course database and provide administrative support for all customer demonstrations and training, including lunch preparations and training materials
• Monitor facility security : ensure visitors sign in, receive a badge and enter the building with an employee escort
• Maintain facility security including building access cards and badges, ordering new hire nameplates
• Maintain cleanliness of reception, lobby and kitchen area stock for visitors
• Prioritize and coordinate all incoming mail, email, faxes and telephone calls to the appropriate employee or department.
• Redirect shipment deliveries to Shipping and Receiving Department
• Serve as liaison with the Facilities Department regarding building / property safety and repair; send Facilities Order Requests to Facilities Department
• Maintain equipment supplies along with reservation list for projector and confererence rooms
• Coordinates with Day Porter to ensure all employee mailboxes are labeled and maintained to accurate reflect current staff.
• Provide back-up to other administrative support personnel on campus and performs routine administrative work as needed and as directed by management.
• Perform other duties as required.

Qualifications

• High school diploma or equivalent education. Business School or related training a plus
• Minimum 5 years' work experience as Receptionist, Corporate Concierge, or similar position in a fast-paced, corporate environment
• Strong work experience with MS Office Suite including advanced Outlook
• Strong verbal, written, personal communication and presentation skills with oral and written fluency in English language
• Ability to work independently with minimal supervision
• Ability to handle multiple tasks and details effectively
• Notary desirable
• Proven multi-tasking and problem-solving skills with ability to communicate in a positive and constructive manner with all parties
• Creative thinker with a decision-ready attitude to achieve and provide excellent customer support
• Natural team player with a excellent attention to detail, organizational, and multi-tasking skills
• Ability to work independently and as a team player in a rapidly changing and diverse, multi-national commercial work environment
• An outgoing and friendly personality with a high degree of personal integrity
• Ability to satisfactorily complete position training requirements.
• Valid Driver License in good standing, issued by resident state required and reliable transportation.
• U.S. Citizenship or U.S. Permanent Resident status required.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance (as applicable).

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Bruker is a federal contractor and subject to Executive Order 14042. Under Executive Order 14042, all employees must be fully vaccinated against COVID-19 (with limited exceptions for those employees who are unable to be vaccinated due to a medical condition or a sincerely held religious belief).

You will need to provide proof of vaccination by submitting a copy of your CDC COVID-19 Vaccination Record Card to Bruker, or obtain a religious or medical exemption, as a condition of employment.