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Remote Customer care Jobs in Indianapolis, IN

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Customer care • indianapolis in

Last updated: 8 hours ago

Customer Care Representative II

Qureos IncIndianapolis, Indiana, United States
Full-time

We are currently seeking an experienced and dedicated.Customer Care Representative II.Indianapolis, Indiana, United States.As a key member of our team, you will be responsible for handling complex ... Show more

Urgent Care

Aya HealthcareIndianapolis, IN, United States
Full-time

Schedule: Full-Time/Days M-F, 8:00 am 4:30 pm, one closing night per week 9:00 am 5:30 pm.University Blvd, Suite 2180, Indianapolis, IN 46202.Room patients and prepare them for provider visits.Obta... Show more

Attendant Care

STAR HOMECARE SERVICES LLCIndianapolis, IN, US
$16.00 hourly
Full-time

The Attendant Care professional is responsible for providing non-medical support and assistance to clients in their residences.The goal is to ensure a clean, safe, and supportive environment that e... Show more

Customer Service Assistant

HRS Talent SolutionsIndianapolis, Indiana, United States
Full-time
Quick Apply

Entry-Level Customer Support & Service Coordination Role.We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support ... Show more

Customer Service Representative

SPEEDWAY COLLISIONIndianapolis, IN, US
$35,000.00 yearly
Full-time

Speedway Collision is seeking a professional, friendly, and highly organized Customer Service Representative to join our Indianapolis team.This position serves as an essential connection between ou... Show more

Customer Service Representative

Get Fit IndyIndianapolis, IN, US
Full-time

Front Desk Customer Service Representative.Location: 7140 East Washington Street, Indianapolis, IN 46219.Get Fit is a community-focused fitness facility committed to helping members achieve their h... Show more

Travel customer representative

Kopp TravelsIndianapolis, Indiana, United States
Remote
Part-time
Quick Apply

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the... Show more

Customer Care Coordinator

Coleman Worldwide MovingIndianapolis, IN, United States
Full-time

The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and a... Show more

Customer Care Area Manager

Arbor HomesIndianapolis, IN, United States
Full-time

Arbor Homes is currently looking for a Customer Care Area Manager.From the field, this role will manage the Customer Care team with overriding emphasis placed on ingraining the notion of superior c... Show more

Customer Marketing Manager

UpToDate, Inc.IN, Indianapolis, USA
$107,500.00 yearly
Full-time

We are seeking a strategic and results-driven Customer Marketing Manager for our WK Health division to lead initiatives that drive customer engagement, retention, advocacy, and lifetime value.This ... Show more

Customer Service Representative

Circle KIndianapolis, Indiana, United States of America
Full-time

Store 4702304: 9611 Allisonville Rd, Indianapolis, Indiana 46250.Days (Weekdays + Weekend Availability Required).Customer Service Representative.We want you to join our team as a Customer Service R... Show more

Customer Care Advisor | Remote on Zoom

Globe Life AIL - Lisa RusselIndianapolis, IN, US
Remote
Full-time
Quick Apply

AO | Globe Life Location: 100% Remote – United States Schedule: Full-Time | Flexible Schedule Experience: Entry-Level Friendly | Training & Mentorship Provided Compensation: Performance-B... Show more

 • New!

Customer Care Representative

ADEPT Talent SolutionsIndianapolis, IN, USA
Full-time
Quick Apply

Transport Care Services is proudly serving the transportation needs of all our clients.We are hiring a customer service representative to manage customer queries and complaints.You will also be ask... Show more

Care Coordinator

BrightlitalentIndianapolis, IN, United States
Full-time

Medication Assisted Treatment Coordinator.Job Summary: The incumbent of this position is responsible for providing coordination of services for patients receiving Medication Assisted Treatment.Revi... Show more

Charger Care

Indianapolis Christian School SystemIndianapolis, IN, USA
Full-time
Quick Apply

Indy West Christian School is seeking a caring, dependable, mature Christian individual to join our Charger Care team.This role involves supervising students before and after school hours in a safe... Show more

Customer Service Representative

The Fountaine CollectiveIndianapolis, IN, US
$700.00–$850.00 weekly
Full-time

Customer Service Representative.Indianapolis, IN | Full-Time | Immediate Start Available.Average Earnings: $700–$850 per Week | Top Performers Earn $1,000+ Weekly.Bring Your Customer Service Skills... Show more

Palliative Care - Physician

IU Health Medical Group - Indiana University HealthIndianapolis, IN, United States
$25.00 hourly
Full-time

Indiana University Health Medical Group in collaboration with Indiana University School of Medicine is recruiting a palliative medicine physician to join our well established interdisciplinary pall... Show more

 • Promoted

Customer Service

KFCINDIANAPOLIS, IN, US
Full-time

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning o... Show more

Patient Care Technician Medical Progressive Care

AscensionIndianapolis, IN, United States
Full-time +1

Department/Specialty: Medical Progressive Care Unit.Schedule: Night only | Full-time or Part-time.Life At Ascension: Where Purpose Meets Opportunity.Ascension is a leading nonprofit Catholic health... Show more

Customer Service Rep

ExegisticsIndianapolis, IN, US
Full-time
Quick Apply

Customer Service Representative.We are seeking an energetic, reliable, and customer-focused.Customer Service Representative (CSR).The CSR will work closely with warehouse clerical staff and the cor... Show more

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Customer Care Representative II

Customer Care Representative II

Qureos IncIndianapolis, Indiana, United States
30+ days ago
Job type
  • Full-time
Job description

Job Overview

Elevance Health Inc. is a leading health organisation committed to improving lives and communities and making healthcare simpler. We are currently seeking an experienced and dedicated Customer Care Representative II to join our team. This full-time role, based in our office in Indianapolis, Indiana, United States, is a fantastic opportunity for a professional who is passionate about delivering outstanding customer service. As a key member of our team, you will be responsible for handling complex customer enquiries and ensuring a seamless, positive experience for our members.

Responsibilities

  • Serve as a primary point of contact for members, handling enquiries and issues via telephone, email, and digital channels with a high degree of professionalism.
  • Provide accurate, comprehensive, and timely information regarding our services, policies, and procedures.
  • Analyse and resolve customer concerns, taking ownership of issues from initial contact through to resolution.
  • Maintain precise and detailed records of all customer interactions and transactions in our CRM system.
  • Escalate complex or unresolved cases to senior team members or other departments as appropriate.
  • Adhere strictly to company guidelines and data protection regulations to ensure customer confidentiality and security.
  • Contribute to team goals by meeting and exceeding performance metrics for quality, efficiency, and customer satisfaction.
  • Proactively identify opportunities to improve processes and enhance the customer experience.

Qualifications

  • Proven experience in a customer-facing role, ideally within a call centre or the healthcare sector.
  • Exceptional verbal and written communication skills with a clear, professional, and empathetic telephone manner.
  • Strong problem-solving abilities and a talent for de-escalating challenging situations.
  • Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.
  • Proficiency in using Microsoft Office Suite and experience with CRM software.
  • A resilient and positive attitude, with a genuine commitment to helping others.
  • Ability to work effectively both independently and as part of a collaborative team.


Benefits

  • A competitive hourly wage of $25.00 - $40.00 USD per hour.
  • Comprehensive health and wellness benefits.
  • Opportunities for continuous professional development and career progression.
  • A supportive, inclusive, and dynamic work environment.
  • Generous paid time off and holiday allowance.