Customer support • clovis ca
The Support Services Representative is a member of the nursing team and contributes directly to patient care by ensuring that the necessary level of staff are provided for the inpatient units.Ensur...Show more
Customer Service Representative (CSR).Established in 1913, Electric Motor Shop is a premier electrical contractor, motor repair shop and electrical supply wholesale distributor.Our state‑of‑the‑art...Show more
Proactively reaching out to current & prospective customers including Designers, Developers, General Contractors, Fabricators, & Builders to identify sales opportunities; Presenting & demonstrating...Show more
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...Show more
Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond pro...Show more
Customer Support Representative I (Analyst 1 – Customer Service).Temporary (6-month assignment).Monday to Friday, 8 AM to 5 PM.The Customer Support Representative I provides analytical, support, an...Show more
This is more than just a job it’s an opportunity to build a professional career.Invest in yourself, grow your skills, and become part of a team where technicians and advisors work together to take ...Show more
Please take this to get a sneak peek of one of our Plasma Donation Centers.About BioLife Plasma Services .Every day, the donors you meet will motivate you.The high-quality plasma you collect will b...Show more
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to...Show more
Must reside in California We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done...Show more
Adult Residential Care facility looking for Direct Support Professionals (DSP) to provide direct care services to high risk, developmentally disabled adults in a state licensed residential care env...Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
We are currently hiring multiple Remote Customer Support Coordinators to join our growing team.This position is fully remote and designed for individuals who enjoy assisting others and working in a...Show more
Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with...Show more
AO Globe Life is seeking experienced, people-focused professionals to join our remote team.This opportunity is ideal for individuals with backgrounds in management, client service, operations, or c...Show more
Direct Support Professional (DSP).CareMax Senior Solutions provides compassionate, non-medical in-home support to adults with developmental disabilities, including individuals with Autism Spectrum ...Show more
Job Title: Registered Nurse Vaccination Support.Location: Multiple Locations in ,California.To further discuss this opportunity, Please share your updated resume.The Nurse RN role will work to Admi...Show more
For over 40 years, Adjoin has been dedicated to helping people find communities where they feel safe and respected, and where they can be themselves in every aspect of their lives.Adjoin provides s...Show more
The average salary range is between $ 35,051 and $ 44,000 year , with the average salary hovering around $ 40,365 year .
The average salary range is between $ 31,170 and $ 52,554 year , with the average salary hovering around $ 36,036 year .
Job Summary:
The Support Services Representative is a member of the nursing team and contributes directly to patient care by ensuring that the necessary level of staff are provided for the inpatient units. The Support Services rep. serves as a liaison between the nursing staff and the nursing administration team members and is responsible for the correct interpretation of the provisions of the collective bargaining agreements covering staffing, scheduling, and pay practices.
Essential Responsibilities:
Ensures sufficient, appropriately qualified staff on a daily basis in accordance with the KP nursing workload management system, currently known as GRASP; generates daily reports describing variances between GRASP requirements and actually staffing needs; Works with Registry vendors to ensure compliance with The Joint Commission regulatory requirements for outside registry personnel; interprets collective bargaining agreements (CBA) to: minimize the cost of overtime and/or other premium payments; ensure seniority in vacation selection or other time off; creates ranking systems for regular staff in accordance with seniority provisions of contracts and availability forms filed by employees; documents discussions with staff and management to ensure that contract provisions are followed; may be required to testify at arbitrations or other legal proceedings regarding such documentation. in accordance with individual facilities guidelines, negotiates with staff to cover vacant shifts; generates and maintains computerized master schedule on a 28-day bases covering all nursing shifts throughout the hospital; addresses all urgent staffing/payroll situations; work with and/or provides necessary information to payroll to ensure employees are paid in accordance with CBAs or other KP policies and guidelines. interpret coded timecard module that arise and process timecards for payment on a bi-weekly basis.
Grade: 325
Basic Qualifications:
Experience
Testing: Typing 40wpm. Testing: PC skills test (able to pass PC skills assessment). Excellent analytical abilities of both the written word, metrics, charts or other documents generated by the GRASP system; computerized staffing system. Excellent interpersonal communications skills which enable individual to work with a variety of personalities and negotiate the necessary coverage for the hospital; Strong problem solving skills allowing individual to develop creative alternatives to staffing/payroll issues; Detail oriented to ensure that discussions with staff and decisions regarding selection of staff are documented in case of disputes; Must be decisive with the ability to work independently and make decisions regarding staffing/payroll requests or challenges; Excellent knowledge of computer programs such as Word and Excel with the ability to quickly understand and utilize the nursing workload data base; Knowledge of health-care environment preferred; High school diploma required some college preferred. Must be flexible to meet the needs of the department.
Education
License, Certification, Registration
Additional Requirements:
Preferred Qualifications:
