As the second user researcher at Anthropic, you'll drive research strategy for key product areas in an environment that deeply values user insights : .
We inform critical decisions through rigorous re...Show moreLast updated: 3 days ago
Promoted
Executive Experience Consultant
ServiceNowSanta Clara County, California, USA
$111,700.00–$195,500.00 yearly
Were seeking an exceptional Executive Experience Consultant to join our elite team of customer engagement professionals.This is not a traditional program management role its a strategic position w...Show moreLast updated: 15 days ago
Promoted
Office Experience Manager
Tbwa Chiat / Day IncSan Francisco, CA, US
$75,000.00–$100,000.00 yearly
Full-time
NFX is creating the venture firm that today’s top Founders deserve.We’re a team that’s mission-driven & operates like a startup software company, supporting a network of industry changers fast-...Show moreLast updated: 3 days ago
Promoted
Customer Experience Associate
RPXSan Francisco, CA, United States
$110,000.00–$120,000.00 yearly
RPX Corporation is the leading global provider of services that prevent and resolve patent disputes.Serving more than 250 leading companies worldwide from the technology, financial services, automo...Show moreLast updated: 30+ days ago
Promoted
RESIDENT EXPERIENCE REPRESENTATIVE
Tricon ResidentialCA, United States
$37,870.00–$56,810.00 yearly
Full-time
Tricon Residential is an owner, operator and developer of single-family rental homes in the U.Our commitment to enriching the lives of our employees, residents and local communities underpins Trico...Show moreLast updated: 4 days ago
Promoted
GUEST EXPERIENCE AMBASSADOR
Flik Hospitality GroupSan Francisco, CA, US
$26.00–$33.00 hourly
Full-time
What makes FLIK click? Our people.The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day.
We know how to pick them and we know how to grow them.It...Show moreLast updated: 24 days ago
Promoted
Customer Experience Associate
RHSan Francisco Bay Area, United States
Full-time
Associate, Customer Experience, Corte Madera, CA, United States.RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.
The RH brand attracts the best desi...Show moreLast updated: 10 days ago
Promoted
New!
User Experience Designer
AppFolioSan Francisco, CA, US
$104,000.00–$130,000.00 yearly
Full-time
We’re innovators, changemakers, and collaborators.We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our cust...Show moreLast updated: 13 hours ago
Promoted
Member Experience Associate
Anytime FitnessPinole, CA, United States
Full-time
Anytime Fitness is considered to be a premier place to work within the industry, where our mission is to help you Get to a Healthier Place®! We are seeking a highly motivated individual with a pass...Show moreLast updated: 1 day ago
Promoted
Customer Experience Associate
RH-USA IncAlameda, CA, United States
Full-time
Associate, Customer Experience, Corte Madera, CA, United States.RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.
The RH brand attracts the best desi...Show moreLast updated: 6 days ago
Promoted
Customer Experience Associate
Genuine-People.comSan Francisco, CA, United States
Every decision is made with the intention of exceeding customer expectations.The role consists of handling all aspects of the customer experience department.
As a member of the team, you will be the...Show moreLast updated: 30+ days ago
Promoted
Guest Experience Supervisor
Four Seasons Hotels LimitedSan Francisco, CA, United States
$36.05 hourly
Full-time
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Show moreLast updated: 1 day ago
Promoted
GUEST EXPERIENCE AMBASSADOR
Compass Group USASan Francisco, CA, United States
$26.00–$33.00 hourly
Full-time
What makes FLIK click? Our people.The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day.
We know how to pick them and we know how to grow them.It...Show moreLast updated: 1 day ago
Promoted
Experience Center Associate
MieleSan Francisco, CA, United States
Experience Centers bring the Miele message and core value of "Forever Better" to life.As our chief brand ambassadors, Experience Center Sales Associates are essential to delivering customer service...Show moreLast updated: 29 days ago
Promoted
User Experience Designer
TSR Consulting Services, Inc.Alameda, CA, United States
$65.00 hourly
Full-time
Our client, a leading clothing company, is hiring a.As a member of our Experience Team with this client you’ll shape how customers engage with our multi-billion-dollar portfolio of global brands.In...Show moreLast updated: 18 days ago
Promoted
Director, People Experience
TruebillSan Francisco, CA, United States
$155,000.00–$195,000.00 yearly
Rocket Money’s mission is to empower people to live their best financial lives.Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them t...Show moreLast updated: 28 days ago
Promoted
Author Experience Manager
InkittSan Francisco, CA, US
Full-time
Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment.Leveraging AI and predictive algorithms,.
M ebook every 4 weeks and selling directly to c...Show moreLast updated: 8 days ago
Promoted
User Experience Designer
Pyramid Consulting, IncSan Francisco, CA, United States
$95.00–$100.00 hourly
Temporary
Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Champion user-centered design principles...Show moreLast updated: 3 days ago
Promoted
Customer Experience Associate
ShepherdSan Francisco, CA, US
$90,000.00–$125,000.00 yearly
Full-time
Our mission is to create the first comprehensive platform that combines top-tier insurance offerings with world-class software so commercial businesses can manage risk and prevent losses.We're ...Show moreLast updated: 9 days ago
As the second user researcher at Anthropic, you'll drive research strategy for key product areas in an environment that deeply values user insights :
We inform critical decisions through rigorous research, with stakeholders who eagerly incorporate data into their decision-making
Research has a seat at the table for product strategy and roadmapping, helping ensure we build the right things for our users
We work as a lean team focused on high-impact projects across a diverse range of product areas and user needs
We partner extensively with teams across the company, from AI research to marketing, while maintaining especially close collaboration with product design
We combine qualitative and quantitative methods to drive understanding of user needs in this rapidly evolving space
Responsibilities :
Gather context and prioritize the most important and high-leverage research opportunities in your area(s)
Lead research initiatives that inform strategic product decisions
Design and execute both qualitative and quantitative research studies with a focus on efficiency and impact
Build effective partnerships with PMs and other product leaders
Synthesize findings into actionable recommendations, valuing speed of delivery over polish of output
Communicate research findings effectively through excellent storytelling, customizing communication based on stakeholder needs
Drive concrete impact while maintaining high quality, even with quick turnaround times
You may be a good fit if you have :
8+ years of industry UX research experience
A track record of driving successful product decisions through your research
Advanced expertise in quantitative methods (surveys and data analysis)
Mastery of qualitative research methods
Experience thriving in ambiguous situations within rapidly growing or changing organizations
Excellent prioritization skills with ability to synthesize multiple inputs and drive focus toward highest-impact work
Strong problem-solving capabilities with a record of turning constraints into opportunities
Ability to communicate research insights in compelling, memorable ways that drive clear action
Keen product intuition with a talent for identifying opportunities and generating creative product possibilities
Proven ability to forge strong partnerships with product managers, designers, and cross-functional stakeholders
Strong candidates may also :
Have a master’s or PhD in HCI, Cognitive Psychology, Social Psychology, Anthropology, Information Science, Sociology, or other social / behavioral sciences
Have experience doing research for developer tools and API products