Implementation manager Jobs in Cary, NC

Amenity Construction Group, a FirstService Brands company operating under The Amenity Collective, brings 40+ years of aquatic and specialty outdoor construction. With capabilities spanning design, consulting, and building, we deliver single-source solutions in aquatics and specialty outdoor construction. Our brand, Jim Hinson Pools, is a trusted stewards of extraordinary aquatic visions across Maryland, Virginia, and North Carolina specialized in delivering consulting, design, and new construction services for higher-end swimming pools and water features.

We are looking for a Construction Manager to join our team. As Construction Manager, you will be responsible for overseeing all residential and commercial swimming pool construction operations, managing projects from the initial sales-to-construction transition through final completion and customer handoff. This role provides operational leadership, strategic oversight, and technical guidance to Project Managers, field personnel, and trade partners.

Operating at a high level above day-to-day site execution, the Construction Manager establishes standard operating procedures, manages department financials and project profitability, optimizes trade capacity, and drives continuous process improvement to ensure builds are delivered on schedule, within budget, and to the highest standards of safety, quality, and client satisfaction.

Key Responsibilities

Construction Operations & Project Oversight

• Oversee the master construction schedule and progress across all active residential and commercial pool projects to ensure alignment with established cycle times and signed contract specifications.

• Collaborate with Project Managers to troubleshoot complex construction build errors, address structural/technical challenges, and implement solutions before issues impact schedule or margin.

• Conduct targeted jobsite visits alongside Project Managers to identify potential site bottlenecks, safety threats, and operational obstacles well in advance.

• Establish phase inspection criteria, milestone trackers, and standardized stage-gate checklists for Project Managers to execute prior to substantial phases commencing (excavation, steel, plumbing, gunite/shotcrete, tile/coping, decking, plaster/interior finish).

• Review sold projects during the contract transition phase to verify scopes of work, pricing, material specifications, and engineering requirements, preventing downstream margin leakage and delays.

Trade Partner & Capacity Management

• Monitor Project Manager workloads and project distribution; assess departmental bandwidth and proactively identify when additional staffing or onboarding is required to maintain operational balance.

• Lead regular construction status meetings to review job schedules, variance reports, and customer satisfaction metrics while providing technical training to enhance team capabilities.

• Evaluate trade and subcontractor bandwidth across divisions, forecasting capacity limits against sales pipelines to prevent project backlogs.

• Lead subcontractor pricing negotiations, structure master service agreements, and conduct annual trade review meetings for documentation, insurance, and rate updates.

• Establish organizational protocols and documentation standards for material deliveries, equipment staging, and municipal inspections in close collaboration with field PMs.

• Recruit, vet, and maintain a reliable bench of qualified trade partners to support company growth while maintaining rigorous quality and safety expectations.

Performance Tracking + Process Improvement

• Track and analyze key operating metrics (including dig-to-shoot and dig-to-plaster cycle times, unit production rates, and phase variances) to eliminate bottlenecks.

• Maintain company-wide safety compliance according to OSHA guidelines, championing jobsite safety culture and quality control protocols across all builds.

• Monitor customer satisfaction related metrics,, stepping in to resolve escalated field issues and ensure consistent client communication.

• Manage construction P&L results, WIP (Work in Progress) reports, and job-cost variance analyses to identify margin leakage and control overruns.

• Verify and approve subcontractor pay applications and material expenditures against contract terms, milestone completions, and agreed pricing schedules.

• Oversee procedures for field revisions and out-of-scope customer requests, ensuring change orders are documented, priced, and approved prior to work execution

Additional Responsibilities

• Perform additional operational, administrative, or project management tasks as required to support business objectives.

Required Qualifications

• 3+ years of experience in construction management.

• Strong financial acumen, including budgeting, P&L management, and forecasting.

• Knowledge of construction processes, project management, and building codes.

• Familiarity with OSHA regulations, safety protocols, and compliance requirements.

• Proficiency with project management and operational software (e.g., Procore, Buildertrend, ERP systems).

• Excellent communication, negotiation, and problem-solving skills.

• Ability to manage multiple projects simultaneously and work under tight deadlines.

• Maintain a valid driver’s license and be eligible to operate a company-owned or personal vehicle for business purposes.

• Maintain an acceptable motor vehicle record in accordance with Company standards.

• Continue to strive for EXCELLENCE in all you do!

Preferred Qualifications

• Certified Pool Operator (CPO) or Certified Building Professional (CBP) certification through PHTA (Pool & Hot Tub Alliance).

• Experience in pool construction management with an emphasis on new builds.

• Demonstrated knowledge of process improvement techniques, P&L management, and cost control programs.

Benefits

By joining Jim Hinson Pools you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include:

• Growth & development opportunities

• Paid Time Off including paid vacation days, sick days, floating holidays, and company holidays

• Comprehensive health benefits package including access to medical, vision and dental coverage

• Employee Assistance Program

• Ancillary benefits including short-term and long-term disability insurance, life insurance, critical illness, and accident insurance

• 401(k) benefits with a company match and access to financial wellness educational materials & resources

Compensation

This role provides an annual base pay ranging between $70,000 and $100,000. Final compensation determination will align directly with candidate qualifications and professional background.

Location

The Construction Manager position is based out of our corporate office in Raleigh, NC. Regional travel to project sites will be required.

Additional Information

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Jim Hinson Pools and The Amenity Collective is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.