Program analyst • berkeley ca
The following are the duties of this position at the full working level.If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to le... Show more
Job Title: Program Manager, Senior.Duration: 10 months on W2 Contract.Demonstrated technical program management experience in fast-paced work environment.Technically oriented and able to digest and... Show more
Pay Rate: Bay Area Min: $144,000 Bay Area Max: $244,000 MIDPOINT: $194,000.Work Mode: Hybrid (Must be able to go onsite once or twice a week).Oversee and coordinate various IT projects to ensure al... Show more
The following are the duties of this position at the full working level.If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to le... Show more
Program Manager (Meal Program).Insight Housing's Meals Program includes the longest running free, weekday Community Meal Program in the City of Berkeley along with meals provided in our men & women... Show more
The PopHealth Learning Center ("Learning Center") is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and experienced across California, with a f... Show more
The Elevate Program is a large-scale enterprise transformation initiative focused on modernizing systems, processes, and data capabilities across PG&E.The program operates in a highly cross-functio... Show more
Envision Schools seeks a Program Specialist to support Special Education and Intervention systems that meet the needs of students so they graduate prepared for success after high school.Who We Are ... Show more
Summary: The main function of a non-IT project manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, ... Show more
The Organization  The PopHealth Learning Center (“Learning Center”) is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and expe... Show more
A description of the business units can be found at.Position(s) are to be filled in following area:.Review the additional information below for further details. Show more
Salary Position Type Full-Time Category Program Management.Reading Partners is changing the education landscape.We are a leader in working to solve the literacy crisis in our country by leveraging ... Show more
BLACK CULTURAL ZONE COMMUNITY DEVELOPMENT CORPORATION - OAKLAND, CA.Hourly Position Type Full Time.Join the Black Cultural Zone CDC as a Coordinator, Programs!.The Black Cultural Zone CDC is seekin... Show more
Responsible for implementation of strategic priority projects designed and deployed to achieve the highest levels of quality, access, and affordability.Using established project management tools an... Show more
Join Our Team at First Place for Youth.Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on ... Show more
The Behavioral Health Network Management, Healthcare Quality and Affordability (HQA) team is responsible for the development and maintenance of all Behavioral Health provider networks, including ve... Show more
Program Director - CIP Berkeley.The College Internship Program (CIP) is a national transition program supporting young adults ages 1826 with autism, ADHD, and other learning differences.For over 40... Show more
Proven experience in project management, including project planning, execution, and control.Excellent communication (verbal & written) and stakeholder management skills.Hands on with onsite-offshor... Show more
Attention ABA Program Supervisors!.Are you passionate about making a real impact in the lives of individuals diagnosed with Autism and their families? Join us at ABA SHINE, where we prioritize not ... Show more
Location: Oakland, CA - Onsite.Must Have Technical/Functional Skills.The Elevate Program is a large-scale enterprise transformation initiative focused on modernizing systems, processes, and data ca... Show more
The average salary range is between $ 67,246 and $ 112,518 year , with the average salary hovering around $ 85,013 year .
The average salary range is between $ 66,163 and $ 122,707 year , with the average salary hovering around $ 86,753 year .
Job Description
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Serves as the resident expert on telephone performance objectives and indicators. Provides analysis of performance indicators and objectives such as Services Provided, Handle Time, Average Handle Time (AHT), Available Time and Transfer Data. Identifies improvement opportunities and recommends solutions in response to performance deficits.
Analyzes adherence to schedule by application and makes recommendations to management regarding improvement opportunities, such as the need to balance competing workloads or change tours of duty.
Takes an active role in creating and developing the Fiscal Year Work Plan and period schedules for the operations. Analyzes workflow issues, projects staffing needs, and advises management on work plan and scheduling issues. The Systems Administrator also provides technical and administrative support to lower graded systems analysts and all levels of management within the call site.
Provides input to management as to budgetary requirements for toll-free telephone systems.
Standard Position Descriptions (SPD): PD94752 Visit the IRS SPD Library to access the position descriptions.
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