Overview
Administrative Assistant - Complex Case Unit - MaineCare Services in Augusta, ME
Staffing Solutions Organization LLC (SSO), an affiliate company of Public Consulting Group LLC, is focused on delighting clients with world-class managed staffing and talent consulting services.
SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Responsibilities
DESCRIPTION : This is a contract position in Augusta, Maine that provides professional and technical support to the Office of MaineCare Service's Complex Case Unit (CCU).
This position provides assistance to potential and current clients and other stakeholders, research and analysis, and administrative assistance.
The CCU provides Maine residents with simple and timely solutions to complex healthcare, financial, and placement issues through integrated provider and community involvement.
REPRESENTATIVE TASKS :
- Provides professional and technical support to the CCU team by attending meetings, taking notes, sending emails, faxing documents.
- Using MaineCare's eligibility and claims data, research member information and present findings using a team approach.
- Reviews client applications for medical care services in order to determine client eligibility for assistance.
- Develop, recommend, and implement new systems, procedures or organizational changes to improve organizational efficiency and effectiveness.
- Conduct research on sensitive issues and prepare special reports.
- Responds independently to questions and inquiries from public and private sources concerning high-level and / or sensitive issues and activities.
- Analyze reports, files and other forms of information in order to identify barriers to placement and shares findings with the team.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :
- Knowledge of the principles of organization.
- Ability to compose, review, and edit complex and / or technical correspondence.
- Ability to effectively present information to individuals / groups.
- Ability to analyze solutions, reach logical conclusions and make sound recommendations.
- Ability to