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Customer service associate Jobs in Charlotte, NC

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Customer service associate • charlotte nc

Last updated: 8 hours ago
Customer Service Associate

Customer Service Associate

GrahamCharlotte, NC
Full-time +1
Quick Apply
REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...Show moreLast updated: 30+ days ago
  • New!
Retail Customer Service Associate

Retail Customer Service Associate

FedExCharlotte, NC, US
Full-time
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 8 hours ago
Customer Service Associate

Customer Service Associate

Value City FurnitureCharlotte, NC, United States
Full-time
Every day, our customers embark upon their personal style journey-an adventure.To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience.The Cu...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Zips Car WashMatthews, NC, US
Part-time
Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9331 E Independence Blvd, Matthews, NC, i...Show moreLast updated: 14 days ago
Customer Service Associate

Customer Service Associate

Walgreen CompanyMatthews, NC, United States
Full-time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
Retail Sales Associate / Customer Service

Retail Sales Associate / Customer Service

Elements MassageCharlotte, NC, US
Full-time
If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!. Retail Sales Associates enjoy t...Show moreLast updated: 30+ days ago
Sales Associate / Customer Service Representative

Sales Associate / Customer Service Representative

Drybar ShopsCharlotte, NC, US
Full-time
Drybar is a blow dry-only bar and our philosophy is simple.Focus on one thing and be the best at it.In fact, our tagline says it all : No cuts. We are looking for fantastic retail sales associates to...Show moreLast updated: 17 days ago
Retail Customer Service Associate

Retail Customer Service Associate

Fedex GroundUSA, North Carolina, Charlotte
Full-time
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

American Signature, Inc.Charlotte, NC, United States
Full-time
Every day, our customers embark upon their personal style journey-an adventure.To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience.The Cu...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Variety Stores LLCCharlotte, NC, US
Full-time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
Retail Loss Prevention Customer Service Associate

Retail Loss Prevention Customer Service Associate

The TJX Companies, Inc.Charlotte, NC, US
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

VirtualVocationsCharlotte, North Carolina, United States
Full-time
A company is looking for a Customer Service Associate III.Key Responsibilities Handle moderate to complex inquiries regarding various policies and billing Input and track information in appropri...Show moreLast updated: 26 days ago
Customer Service Associate

Customer Service Associate

PGA Tour SuperstoreCharlotte, NC, United States
Full-time
Golf's Happy Place! Starting at $15 an hour.At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our b...Show moreLast updated: 1 day ago
Customer Service

Customer Service

Coastal Community SolutionsCharlotte, NC, US
Full-time
Join Our Dynamic and Energetic Customer Service Team!.We are a rapidly growing company seeking enthusiastic and driven individuals to join our vibrant Customer Service team.As part of our exception...Show moreLast updated: 12 days ago
Customer Service Associate

Customer Service Associate

Roses Discount StoresCharlotte, NC, United States
Full-time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

PSG Global SolutionsCharlotte, NC, United States
Full-time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Cus...Show moreLast updated: 5 days ago
Sales & Customer Service Associate - Rea Farms

Sales & Customer Service Associate - Rea Farms

Massage EnvyCharlotte, NC, United States
Full-time +1
Overview Where Better Careers Begin!Massage Envy Rea Farms : 9905 Sandy Rock Place, Charlotte, NC 28277Do you have a passion for helping others? At the Massage Envy Rea Farms franchise, wesupport a...Show moreLast updated: 30+ days ago
People also ask
Customer Service Associate

Customer Service Associate

GrahamCharlotte, NC
30+ days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

Position : REMOTE - Client Service Associate

Status : Full-Time Hourly (40 hours)

Hours : Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch

  • P henomenal customer service, written, and verbal communication skills

ABOUT THE ORGANIZATION :

This is a temporary, REMOTE – Client Service Associate opportunity with the possibility of becoming a permanent position based on business needs. The Client Service Associate plays a pivotal role in providing fast, friendly support to clients. This role is essential as it serves as the primary point of contact for clients, ensuring their inquiries and problems are addressed promptly and effectively. The Client Service Associate acts as an advocate for our clients, connecting them with the necessary resources and providing valuable feedback to improve our products and services.

Note :

This is not a call center position. On an average day, you will have approximately 20 calls. The majority of communication between the Client Service Associate and the client is done through email or chat.

COMPENSATION & BENEFITS :

  • Temporary job opportunity in a very reputable organization
  • Paid Sick Time
  • Paid Vacation
  • Health insurance, medical and dental
  • Free FinFit Financial Wellness Benefit
  • Free Personal Financial Training Library Benefit
  • Shopping Discount Program, Workplace Advantage
  • Employee Assistance Program
  • Counseling
  • Legal & Financial Consultations
  • Pharmacy Discount Card
  • ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

  • Provide fast and friendly support to clients, addressing inquiries and resolving issues in a timely manner.
  • Understand client inquiries and problems thoroughly, troubleshoot effectively, and deliver optimal solutions.
  • Act as the primary point of contact for clients who do not have a dedicated support person assigned to their accounts.
  • Advocate for clients' needs and preferences within the organization, ensuring their voices are heard and their concerns are addressed.
  • Connect clients with the appropriate resources and departments to resolve issues and fulfill requests.
  • Gather and report client sentiment and feedback to relevant stakeholders, contributing to the improvement of products and services.
  • Collaborate with other teams within the organization to ensure seamless client experiences and effective problem resolution.
  • EXPERIENCE AND REQUIRED QUALIFICATIONS

  • Exceptional communication skills, both written and verbal
  • Strong organization and filing abilities.
  • Strong organizational skills with a keen attention to detail
  • Proficiency in Microsoft Office Suite, particularly Excel and Word
  • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
  • Previous experience in a customer support role preferred.
  • Strong computer literacy (email, word processing, video conferencing,
  • online research, CRM, and software navigation.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • PHYSICAL DEMANDS

  • This position routinely utilizes standard office equipment such as laptops, computers, phones, photocopiers, and filing cabinets, in a home office as well as an in-person office environment.
  • Ability to lift / move up to 20 pounds.
  • This position is generally performed in a professional office setting; 70% sitting, 20% standing, and 10% walking.
  • The physical requirements described are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a qualifying disability to perform the essential functions.
  • GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.