We are seeking a Senior Salesforce Developer (Programmer Analyst 6) to join the Michigan Enterprise Contact Center in Lansing, MI. This hybrid role focuses on designing, developing, and deploying custom CRM solutions supporting crisis response workflows, including the Michigan Crisis Line (MICAL). The developer will lead full-lifecycle Force.com implementations using Apex, Lightning Web Components (LWC), Aura, Visualforce, Service Cloud, Health Cloud, Experience Cloud, and SFDX deployment automation via Azure DevOps.
Location: 525 West Allegan Street, Lansing, MI 48933
Work Arrangement: Hybrid (On-site required 2 days per week on Tuesdays & Wednesdays in Lansing, MI; No fully remote option)
Residency Requirement: Local candidates only (Must reside within a 90-mile radius of Lansing, MI at time of submission)
Role Type: 1-Year Contract (Extension possible)
Submission Deadline: Friday, October 23, 2026 at 10:00 AM EST
Interview Process: 30-minute Virtual Interview via MS Teams with mandatory video and screen sharing capabilities (Photo screenshot and vendor validation required at start)
Shift: EST Business Hours
Key Responsibilities
- MICAL & Crisis Call CRM Engineering: Design, build, and deliver custom Salesforce user stories and workflows supporting crisis call operations for the Michigan Crisis Line (MICAL).
- Full-Stack Salesforce Development: Author custom Apex classes, triggers, Batch/Scheduled Apex, Visualforce pages, Aura components, and Lightning Web Components (LWC).
- Cloud Platform Administration: Configure and optimize Service Cloud, Health Cloud, and Experience Cloud modules using both code and declarative tools (Flows, Process Builder).
- API Integrations & SSO: Develop standard and custom REST/SOAP APIs, JSON/XML payloads, and OAuth authentication flows to integrate Salesforce with legacy, on-premises, and cloud applications.
- DevOps & Release Management: Manage release cycles using SFDX, Git, and Azure DevOps CI/CD deployment pipelines; establish coding standards and branch management protocols.
- Architecture & Governance: Ensure solution architecture complies with State of Michigan (SOM) security standards and FedRAMP guidelines; author technical documentation and lead transition plans for Maintenance & Operations (M&O).
Required Qualifications & Experience
- Total Salesforce Development: 6+ years of dedicated, hands-on Salesforce development experience.
- Core Development Stack: 4+ years developing on the Force.com platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript.
- Service Cloud & Health Cloud: 5+ years of experience configuring and customizing Salesforce Service Cloud and/or Health Cloud.
- Lightning & LWC: 3+ years of hands-on experience building custom interfaces using Salesforce Lightning and LWC.
- API Integrations & SSO: 2+ years integrating Salesforce via REST/SOAP APIs, custom endpoints, and Single Sign-On (SSO/OAuth) protocols.
- SFDX & CI/CD Pipelines: Hands-on experience with SFDX and release management using Azure DevOps or comparable tools.
- Required Certifications: Must hold active Salesforce Certified Platform Developer I AND Salesforce Certified Administrator certifications.
Preferred Qualifications
- Active Salesforce Certified Platform Developer II (PD2) certification.
- Hands-on experience with document generation tools such as Conga or Drawloop.
- Prior experience with public sector, state government, or FedRAMP-compliant environments.