Office manager Jobs in Charlotte nc

Job Description

Job Description

Job Summary :

We are seeking a highly organized and proactive Office Manager to join our team in the surveying and civil engineering industry. This role will be the key point of contact for clients, ensuring a smooth and professional experience from onboarding through ongoing support. The Office Manager will coordinate meetings, manage client databases, oversee office administration, and assist with billing processes. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and plays a crucial role in maintaining a well-organized, efficient, and welcoming office atmosphere.

About us

Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered in the heart of Apex, North Carolina. We have been providing premium services across this great state and throughout the East Coast for over twenty years. We have an unparalleled commitment to customer satisfaction and employee well-being.

Each engineer, technician, project manager, and administrator are part of a team that recognizes the inherent value of its every member. We take pride in our work and love what we do. We take full advantage of the advances in equipment and technology and are driven to learn and grow at the pace of the world around us. We are looking for team members and leaders that will help us continue to move from “the way we’ve always done it” to a greater level of efficiency and quality than we’ve ever known. That’s where you come in – won’t you join us?

Key Responsibilities :

Client Management :

• Serve as the primary point of contact for clients, providing a welcoming and professional experience.
• Oversee client onboarding, including sending welcome letters, collecting necessary information, and setting up clients in our system.
• Maintain and organize client files, ensuring all documents are accurately uploaded and easily accessible.

Meeting Coordination :

Schedule and coordinate meetings with clients and internal teams, ensuring all logistics are efficiently managed.

Prepare materials and set up conference rooms for meetings, ensuring a seamless and professional environment.

Maintain an organized calendar to effectively manage appointments and meeting schedules.

Database and Billing Management :

Accurately enter and manage client information and project details in our database.

Monitor billing processes executed by project accountants, ensuring timely invoicing and payment collection.

Assist clients with questions regarding billing, providing contact information for project accountants when necessary

Follow up on proposal opportunities with new and existing clients to assist in securing new contracts

Office Administration :

Assist with onboarding new employees, including handling paperwork, setting up equipment, and ensuring a smooth integration into the team.

Ensure that all employee and client areas are well-stocked with necessary supplies and refreshments, maintaining a welcoming environment.

Manage maintenance and upkeep of facility and equipment

Communicate with IT Administrator regarding IT needs and issues

Assist department manager with submittals of plats to County Registrar of Deeds

Manage shipment of client deliverables through FedEx or local Post Office

Assist department manager with completion of lien waivers for clients when applicable

Benefits :

Health Insurance

Health Savings Account

Company-Paid Dental Insurance

Company-Paid Life Insurance

Company-Paid Long Term Disability Insurance

Company-Paid Short Term Disability Insurance

401(k) & Roth Plans with Matching

Tuition Assistance

Personal Time Off (PTO)

Paid Bereavement Leave

Paid Holidays

Career development opportunities

A commitment to utilizing the latest state of the art technologies

Laid-Back Family Culture

Pay :

60k - 75k

Apply online today at www.BatemanCareers.com!

Bateman Civil Survey Company (BCSC) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age (40 or older), disability or genetic information (including family medical history), national origin, disability status, protected veteran status, or any other characteristic pr ot ected by law.