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Technical assistant Jobs in Louisville, KY

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Technical assistant • louisville ky

Last updated: 5 hours ago
Engineer, Technical Service

Engineer, Technical Service

Arrow International, IncLouisville, KY, US
Full-time
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions.We produce and distribute a wide array of products including consumables (pull tab t...Show moreLast updated: 30+ days ago
  • Promoted
Technical Sales Representative

Technical Sales Representative

Resolute Industrial, LLCLouisville, KY, US
Full-time
At Mobile Air & Power Rentals.We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing ...Show moreLast updated: 30+ days ago
Technical Design Engineer

Technical Design Engineer

ISCO IndustriesLouisville, KY, US
Full-time
Kickstart Your Engineering Career with Innovation & Teamwork!.Are you a problem-solver at heart? Do you get excited about tackling real-world engineering challenges with a close-knit, high-energy t...Show moreLast updated: 30+ days ago
Technical Service Engineer

Technical Service Engineer

TerexLouisville, KY, USA
Full-time
Join our team at Terex Louisville and embark on an exciting opportunity as we seek a skilled and dedicated Technical Service Engineer to contribute to the Terex Washing Systems brand.At Terex we be...Show moreLast updated: 30+ days ago
Technical Lead - Application

Technical Lead - Application

PPL Services CorporationLouisville, Kentucky, US
Full-time
Performs coding assignments with limited guidance.Identify functional gaps and provide corrective actions and implement solutions. Skilled in managing problems, presenting solutions, performing root...Show moreLast updated: 30+ days ago
Technical Consultant, Risk Control

Technical Consultant, Risk Control

Liberty Mutual InsuranceLouisville, KY, United States
Full-time
Technical Consultant provides moderately complex consultative services to Middle Market and Construction customers in a designated territory (~25% travel, mostly within KY).Conducts on-site evaluat...Show moreLast updated: 30+ days ago
  • Promoted
Marketing Cloud Technical Lead

Marketing Cloud Technical Lead

KPMGLouisville, KY, United States
Full-time
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering re...Show moreLast updated: 13 days ago
Technical Account Manager

Technical Account Manager

PentairLouisville, KY
Full-time
At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet.We put our purpose into practice, inspiring people to move, improve and enjoy life’s es...Show moreLast updated: 30+ days ago
Technical CSR II

Technical CSR II

Pyramid Consulting, IncJeffersonville, IN
Temporary
Please review the job description below and contact me ASAP if you are interested.Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and pai...Show moreLast updated: 30+ days ago
Technical Architect

Technical Architect

Tata Consultancy ServicesLouisville, KY
Full-time
Experience on Now Platform - App Engine, Service Portal, CSM, Next UI Framework, Integration Hub.Experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Desi...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

WaystarLouisville, KY
Full-time
As part of our award winning Client Success Department, the Technical Analyst is responsible for providing superior support to our clients with the highest degree of client service and satisfaction...Show moreLast updated: 23 days ago
  • Promoted
Technical Supervisor

Technical Supervisor

HEALTHTRACKRX INCClarksville, IN, US
Full-time
The Technical Supervisor is responsible to be the onsite resource for all troubleshooting for lab processes, potential technical issues, and is the go-to resource to provide lab personnel support.T...Show moreLast updated: 30+ days ago
Senior Technical Program Manager

Senior Technical Program Manager

EOI SpaceLouisville, Kentucky, USA
Full-time
EOI Space is developing and deploying a network of satellites in Very Low Earth Orbit (VLEO) to provide ultra-high-resolution Earth imagery. We aim to deliver timely and actionable data for commerci...Show moreLast updated: 1 day ago
  • New!
Technical Sales Representative

Technical Sales Representative

Precision Hire LLCLouisville, KY, US
Full-time
Technical Sales Representative - HVAC & Power Solutions.Not sure how things are at work and if you are a curious sales professional, you may want to review the following opportunity!.Let's schedule...Show moreLast updated: 5 hours ago
Technical Manager

Technical Manager

AlediumHRLouisville, KY, United States
Full-time
About the job Technical Manager.The Technical Manager is responsible for leading and optimizing the Louisville plant maintenance, engineering, and reliability strategies to maximize equipment uptim...Show moreLast updated: 30+ days ago
  • Promoted
Technical Applications Development Chemist

Technical Applications Development Chemist

ZEON Chemicals IncLouisville, KY, US
Full-time
Do you want to work for a company named to the Best Places to Work in Rubber and Plastics? Zeon Chemicals is the leading developer and supplier of innovative polymers, including synthetic elastomer...Show moreLast updated: 12 days ago
Technical Program Manager

Technical Program Manager

EricssonLouisville, KY, United States
Full-time
Grow with us!This role is open to being remote in the United States of America, however, Boise, Idaho is a preferred.Enterprise Wireless Solutions Inc. US work authorizations for this job position i...Show moreLast updated: 30+ days ago
Technical Sales Representative

Technical Sales Representative

EcolabLouisville, KY, US
Full-time
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab Company, seeks a.Te...Show moreLast updated: 30+ days ago
Production Engineer / Technical Advisor

Production Engineer / Technical Advisor

Lubrizol CorporationLouisville, KY, US
Full-time
The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life.F...Show moreLast updated: 13 days ago
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Engineer, Technical Service

Engineer, Technical Service

Arrow International, IncLouisville, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Type

Full-time

Description

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.

Primary Roles and Responsibilities

  • Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.
  • Responsible for logging service calls in Salesforce and recording related pertinent information.
  • Responsible for remote phone support when not traveling.
  • Responsible for escalating any tier 2 / 3 issues to the support specialist.
  • Responsible to escalate any support issues to management in a timely manner.
  • Ability to work through issues with above average first visit resolutions.
  • Work closely with distributors on parts orders, RMAs, and technical assistance.
  • On-site installations and support required, overnight travel will be involved and can exceed 75% at times.
  • Assist customers on the configuration and programming of Arrow equipment.
  • Train distributors and customers on the use of Arrow equipment.
  • Exceed customer satisfaction objectives as outlined by Arrow management.
  • Recommends and executes appropriate solutions in a timely manner.
  • Responsible for promptly following up with customers as needed.
  • Ability to work from home effectively which includes access to high-speed DSL or Cable internet.
  • Other duties as assigned by management.

Requirements

Experience and Education

  • Associate degree in Computer Technologies or applicable experience
  • Minimum of 3 years training or commensurate experience in electronic and PC technologies.
  • Support knowledge of SQL, Windows Active Directory, Networking, Windows and Windows Server.
  • Strong analytical skills.
  • Ability to read schematics and technical manuals.
  • PC, mechanical and electrical aptitude.
  • Excellent written and verbal communication skills.
  • Strong customer relations and phone skills.
  • Must be self-motivated to work independently without direct supervision.
  • Effective planning and organizational skills to efficiently manage time and call load.
  • Competency in various software applications including MSOffice.
  • Experience with Proprietary software a plus.
  • PC applications support experience.
  • Preferred

  • Previous field support experience.
  • Prior experience in supporting electronic gaming devices.
  • Bingo Gaming experience
  • Certification and 2 or more years of commensurate experience in network technologies.
  • Working Conditions

  • Travel is required and can exceed 75%.
  • Overtime and standby availability are required.
  • Position will require working in various environments, including bingo halls, bars, tribal reservations, and casinos.
  • Installations will include running cable, lifting heavy devices, and climbing ladders.
  • Available to work any shift and weekends as needed.