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Technical assistant Jobs in Louisville, KY
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Technical assistant • louisville ky
Engineer, Technical Service
Arrow International, IncLouisville, KY, US- Promoted
Technical Sales Representative
Resolute Industrial, LLCLouisville, KY, USTechnical Design Engineer
ISCO IndustriesLouisville, KY, USTechnical Service Engineer
TerexLouisville, KY, USATechnical Lead - Application
PPL Services CorporationLouisville, Kentucky, USTechnical Consultant, Risk Control
Liberty Mutual InsuranceLouisville, KY, United States- Promoted
Marketing Cloud Technical Lead
KPMGLouisville, KY, United StatesTechnical Account Manager
PentairLouisville, KYTechnical CSR II
Pyramid Consulting, IncJeffersonville, INTechnical Architect
Tata Consultancy ServicesLouisville, KYTechnical Support Analyst
WaystarLouisville, KY- Promoted
Technical Supervisor
HEALTHTRACKRX INCClarksville, IN, USSenior Technical Program Manager
EOI SpaceLouisville, Kentucky, USA- New!
Technical Sales Representative
Precision Hire LLCLouisville, KY, USTechnical Manager
AlediumHRLouisville, KY, United States- Promoted
Technical Applications Development Chemist
ZEON Chemicals IncLouisville, KY, USTechnical Program Manager
EricssonLouisville, KY, United StatesTechnical Sales Representative
EcolabLouisville, KY, USProduction Engineer / Technical Advisor
Lubrizol CorporationLouisville, KY, USThe average salary range is between $ 54,504 and $ 59,456 year , with the average salary hovering around $ 58,978 year .
- building official (from $ 96,371 to $ 300,000 year)
- dance instructor (from $ 40,400 to $ 300,000 year)
- owner operator (from $ 62,000 to $ 250,000 year)
- chief engineer (from $ 150,000 to $ 223,400 year)
- planning engineer (from $ 99,875 to $ 221,000 year)
- clinical associate (from $ 56,096 to $ 215,250 year)
- engineering director (from $ 165,000 to $ 214,557 year)
- technical director (from $ 118,200 to $ 207,500 year)
- pediatric dentist (from $ 20,000 to $ 200,000 year)
- business relationship manager (from $ 73,375 to $ 200,000 year)
- Hartford, CT (from $ 34,613 to $ 140,216 year)
- Chicago, IL (from $ 43,060 to $ 129,000 year)
- Bridgeport, CT (from $ 27,206 to $ 123,857 year)
- Montgomery, AL (from $ 28,275 to $ 118,573 year)
- Indianapolis, IN (from $ 37,645 to $ 111,794 year)
- Fort Collins, CO (from $ 31,688 to $ 101,570 year)
- Henderson, NV (from $ 31,688 to $ 100,000 year)
- Springfield, IL (from $ 51,060 to $ 97,484 year)
- Springfield, MA (from $ 51,060 to $ 97,484 year)
- Renton, WA (from $ 39,000 to $ 96,426 year)
The average salary range is between $ 33,150 and $ 69,991 year , with the average salary hovering around $ 42,140 year .
Related searches
Engineer, Technical Service
Arrow International, IncLouisville, KY, US- Full-time
Job Type
Full-time
Description
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
Primary Roles and Responsibilities
- Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.
- Responsible for logging service calls in Salesforce and recording related pertinent information.
- Responsible for remote phone support when not traveling.
- Responsible for escalating any tier 2 / 3 issues to the support specialist.
- Responsible to escalate any support issues to management in a timely manner.
- Ability to work through issues with above average first visit resolutions.
- Work closely with distributors on parts orders, RMAs, and technical assistance.
- On-site installations and support required, overnight travel will be involved and can exceed 75% at times.
- Assist customers on the configuration and programming of Arrow equipment.
- Train distributors and customers on the use of Arrow equipment.
- Exceed customer satisfaction objectives as outlined by Arrow management.
- Recommends and executes appropriate solutions in a timely manner.
- Responsible for promptly following up with customers as needed.
- Ability to work from home effectively which includes access to high-speed DSL or Cable internet.
- Other duties as assigned by management.
Requirements
Experience and Education
Preferred
Working Conditions