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Support engineer Jobs in Berkeley, CA

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Support engineer • berkeley ca

Last updated: 1 day ago

Desktop Support Engineer

Title NineEmeryville, CA
Full-time

Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures.About the RoleTitle Nin...Show more

district support pharmacist

CVS HealthRichmond, CA, US
Full-time

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.At CVS Health®, you’ll be surrounded by passionate colleagues who...Show more

Customer Support Engineer

FivetranOakland, California, United States
Full-time

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity.With Fivetran, customer data arrives in their warehouses, canonic...Show more

Application Support Engineer

Husch BlackwellOakland, CA, US
Full-time

United States, serving clients with domestic and international operations.At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes.Husch Blackwell is commit...Show more

25U Signal Support Systems Specialist

Army National GuardRichmond, CA
Part-time

Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp...Show more

 • Promoted

Administrative Support

Auto Warehousing CompanyRichmond, CA, USA
Full-time
Quick Apply

Auto Warehousing (AWC) has been family-owned and operated for more than 50 years and is North America's leader in finished vehicle logistics.Our mission is to service customer vehicles safely, effi...Show more

Medical Support Assistant - Oakland

Ansible Government SolutionsOakland, CA, US
Full-time
Quick Apply

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Oakland VA Clinic located at 2221 Martin Luther King Jr Way, Oakland, CA...Show more

Direct Support Professional (DSP)

DABS Inc.Berkeley, California, United States, 94702
Full-time +1

Direct Support Professional (DSP).Since 2005, we’ve been empowering individuals to lead more independent lives—through advocacy, innovation, and unwavering commitment.We believe in showing up—espec...Show more

Remote Online Product Support - No Experience

GLOCPAOakland, California
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

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IT Support Engineer I (Hybrid - San Francisco Bay Area)

XantrionLafayette, CA, US
Full-time
Quick Apply

If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to bu...Show more

Direct Support Professional

The Birch House FoundationOakland, CA, US
Full-time

The Birch House Foundation provides wrap-around services to individuals with disabilities so that they may have choice and control over their own lives.Our Supported Living Services will provide Re...Show more

Customer Support Engineer

Malvern Panalytical IncRemote, CA, USA
Full-time

As a Field Service Engineer based in the West Coast (Arizona, Utah, or Colorado), you will be the front-line ambassador of Malvern Panalytical.Your work goes far beyond technical service—you restor...Show more

Technical Support

TradeJobsWorkforce94108 San Francisco, CA, US
Full-time

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...Show more

 • Promoted

Benefits Support Advisor

AO Globe LifeOakland, CA, US
Full-time
Quick Apply

AO Globe Life is seeking motivated professionals to join our fully remote team as Remote Member Benefits Specialists.In this role, you will help families and individuals across the United States un...Show more

Registered Nurse Vaccination Support

Software Galaxy Systems, LLCEl Cerrito, California, United States
Full-time
Quick Apply

Job Title: Registered Nurse Vaccination Support.Location: Multiple Location in CA.Duration: 2+ Months Contractual job.To further discuss this opportunity, Please share your updated resume.The Nurse...Show more

Administrative Office Support Assistant

HRS Talent SolutionsRichmond, California, United States
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid...Show more

Direct Support Staff On-Call

East Bay InnovationsOakland, CA, US
Full-time +1
Quick Apply

East Bay Innovations Supported Living Services (SLS) Emergency Cellphone Responder (E-Cell) (Part-Time) About Our Organization:.Established in 1994, East Bay Innovations (EBI) is a nonprofit human ...Show more

Direct Support Professional (Caregiver)

Aes Professional Services IncBerkeley, CA, US
Full-time

Direct Support Professional (Caregiver).Current Openings in: Fremont, San Leandro, Livermore, and Berkeley.Providing personal care, which may involve assisting individuals with changing diapers, sh...Show more

Decision Support Finance Manager

Center for Elders' IndependenceOakland, CA, United States
Full-time

The Center for Elders’ Independence.PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful...Show more

People also ask
Desktop Support Engineer

Desktop Support Engineer

Title NineEmeryville, CA
30+ days ago
Job type
  • Full-time
Job description
Loading... Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures. About the RoleTitle Nine is looking for a Desktop Support Engineer/Helpdesk Specialist to join our team. Reporting directly to our Director, Information Technology this teammate will be responsible for resolving Tier 1 issues around hardware, software, and networking. The Desktop Support Engineer will also manage and update our helpdesk ticketing system and partner with our Systems Engineer to address more complex issues. The ideal candidates will have a customer service mindset with strong trouble shooting skills and be comfortable working with minimal supervision. This position is based out of our Emeryville, CA office with frequent travel to our Distribution Center in Richmond, CA. Key responsibilities include:Address Tier 1 helpdesk tickets regarding hardware, software and networking, documenting all aspects of work performed in the helpdesk ticketing system. Walk end-users through simple, step-by-step instructions that are written in a non-technical manner.Troubleshoot and diagnose basic hardware and software problems and fix the root of the problem.Record technical issues and solutions in the helpdesk ticket and in the knowledge base.Direct Tier 2+ issues/escalations to the next level of support personnel.Follow up with end-users to ensure their systems are functional after issues are resolved.Report on customer feedback and potential product requests.Create technical documentation and knowledge base articles. Setup computers and provide basic technical onboarding for new hires About YouYou’re an athlete or outdoor enthusiast who enjoys working in a true team environment – one where everyone has their position, playing together for the win;You have a willingness and enthusiasm for learning – not only from your ‘coaches’, but also from your teammates; You also have:Associates Degree in Computer Science or related field; or equivalent related work experience. 0-2 years of hands-on work experience in troubleshooting desktop, network and software issues in Windows/Mac OS, Microsoft Office, and Google Apps/Docs.Experience with remote troubleshooting techniques.Experience replacing and upgrading computer hardware.Excellent problem-solving and multitasking skills.Ability to work independently and know when to ask for assistance or escalate a problemStrong customer-service/end user focus and excellent communication skills with the ability to give clear non-technical instructions.Strong analytical and methodical troubleshooting ability.Attention to detail and strong organizational and follow-up skills. Our Benefits Medical, Dental, Vision, and Life InsuranceUnlimited Paid Time Off plus 14 paid Holidays (including your birthday!)401(K) with employer matchPaid Parental Leave policyThe Title Nine Product Knowledge program: where you’ll receive free T9 products for your first 15 months (to get you up to speed on our product line)A generous employee discount on Title Nine Products and other industry “Pro Deals”A Bike Bucks & Carpooling rewards programFree, onsite Weekday Workouts (or Gym Reimbursement for remote roles and our Retail Teams) Compensation Range For This Position: $70,000 - $85,000 Apply online through