Technical program manager Jobs in Evansville, IN

About Forefront Therapy

Forefront Therapy is an Evansville, Indiana-based healthcare organization providing physical, occupational, speech, and mental health therapy services to individuals across the lifespan. Forefront is committed to delivering high-quality, individualized care throughout the greater Tri-State region. Its approach is built around three core pillars: one-on-one care, education and research, and accessibility for all. Forefront strives to advance community health and wellness through evidence-based care, education, collaboration, and service to individuals from diverse backgrounds and socioeconomic circumstances.

About the role

A Clinic Manager oversees the daily operations of the Forefront Therapy clinic, ensuring efficient, compliant, and patient-centered service delivery across clinical and administrative functions. The ideal candidate is an organized, decisive leader who can manage staff, streamline day-to-day operations, and maintain a high standard of patient care and business performance.

Pay Range: 85K -125K with full benefits offerings

Bachelor’s, Master’s, or Doctorate degree in Physical Therapy, Occupational Therapy, Speech Therapy, or Licensed Clinical Social Work required

What you'll do

Clinical Care

• Provide skilled, evidence-based clinical care to each patient on a one-on-one basis at the highest possible standard of practice
• Conduct patient evaluations and assessments to determine functional needs and appropriate courses of treatment
• Develop, implement, and adjust individualized treatment plans based on patient progress and clinical best practice
• Educate patients and, where appropriate, their families on treatment plans, home exercise programs, and expected outcomes

Operations Management

• Oversee daily clinic operations, ensuring efficient scheduling, patient flow, and resource allocation
• Ensure the clinic opens and closes according to schedule, coordinating staff coverage as needed
• Monitor clinic budget, expenses, and financial performance in coordination with the CEO/Director
• Maintain and enforce clinic policies and procedures
• Assist with community engagement and marketing programming, as appropriate

Staff Leadership

• Hire, train, supervise, and evaluate administrative and support staff
• Manage staff schedules and ensure adequate coverage across all clinic functions
• Address performance issues and support disciplinary actions as needed, in coordination with the CEO/Director
• Foster a positive, collaborative clinic culture

Patient Experience and Quality

• Monitor patient satisfaction and address escalated patient concerns or complaints
• Partner with clinical leadership to ensure smooth coordination between administrative and clinical operations
• Identify and implement process improvements to enhance efficiency and patient experience

Compliance and Risk Management

• Ensure clinic operations comply with applicable healthcare regulations, licensing requirements, and company policy
• Maintain accurate records related to clinic operations, staffing, and compliance
• Escalate compliance concerns to appropriate leadership
• Adhere to HIPAA and all applicable patient privacy and confidentiality requirements

Clinical to Administrative Balance

• Targeted Clinical Care to Administrative Work ratio is 75:25

Qualifications

• Bachelor’s, Master’s, or Doctorate degree in Physical Therapy, Occupational Therapy, Speech Therapy, or Licensed Clinical Social Work required
• Bachelor's degree in healthcare administration, business administration, or a related field preferred; equivalent experience considered
• Prior experience in healthcare or clinic operations management preferred
• Prior supervisory experience preferred

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