Technical program manager • evansville in
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the cybersecurity job market.Looking ... Show more
Sales Representative – Management Development Program.Earn $40,000 - $50,000+ Your First Year.Paid Time Off – Amazing program where you earn PTO starting day 1.Medical, dental, and vision insurance... Show more
We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food.At Metro Diner, “simply delicious” defines our ... Show more
Matrix designs, manufactures, and sells innovative technological products that help keep people safe.Originally focused on the underground coal mining industry, Matrix has expanded into new industr... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care.Millions of times a day, we help people on their path to better health from advising on pr... Show more
Northwestern Mutual College Financial Representative Internship.College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework... Show more
Sales Training Program – Reverse Mortgage Loan Officer Launch your career in the reverse mortgage industry with the backing of one of America's most trusted financial brands — Mutual of Omaha, a Fo... Show more
PAY & INCENTIVES • 90% of the gross base pay • $5500-$7.Running OTR, mainly east of i-35 • Cash Advance available • Safety Bonus available EQUIPMENT, FREIGHT & EXTRA FEATURES • 2022 or new... Show more
We are looking for a seasoned Delivery Technical Manager with strong expertise in IBM i AS400 technologies to lead onsite delivery operations.The ideal candidate will have a solid technical backgro... Show more
System Director Of Clinical Operating Program.The System Director of Clinical Operating Program is responsible for implementing and advancing Deaconess Health System's enterprise Clinical Operating... Show more
Working directly with the General Manager, Assistant Managers are the restaurant's second in command and will be doing most of the things done by General Managers.The Assistant Manager role is a cr... Show more
This position can be a mixture of both direct care and supervisory duties.Personnel management and program coordination including but not limited to assuring staff complete orientation, and ongoing... Show more
Program Director, Idd Services.ResCare Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well.Since 1974,... Show more
Liberty FCU, a full-service credit union, is seeking a CPA - Tax Program Specialist to help develop, implement, and manage the tax program within our Wealth Management department.This individual wi... Show more
Sherwin-Williams Floorcovering Management & Sales Training Program.The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare... Show more
If it’s broke can you fix it? If it blinks, buzzes or beeps do you know how to keep it blinking, buzzing and beeping? Do you have a knack for all things mechanical, electrical and technological?? I... Show more
Chick-fil-A Restaurant Management Position.A restaurant management position at our Chick-fil-A entails overseeing the daily operations of the restaurant, ensuring exceptional customer service, and ... Show more
The average salary range is between $ 122,469 and $ 190,988 year , with the average salary hovering around $ 147,746 year .
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
