Call center supervisor Jobs in Charlotte, NC
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Call center supervisor • charlotte nc
- Promoted
Remote Call Center Customer Service
MedTeam StaffingCharlotte, NC, United States- Promoted
Call Center Customer Service Agent
Curate Corp VoiceCharlotte, NC, United States- Promoted
Customer Service Agent / Call Center Representative
LightserveCharlotte, NC, US- Promoted
FT Call Center Agent I- June
American Red CrossCharlotte, NC, United States- Promoted
FT Call Center Agent I- June
The American Red CrossCharlotte, NC, United States- Promoted
- New!
Security Operations Center (SOC) Supervisor
FlexentialCharlotte, NC, US- Promoted
Remote Call Center Customer Service 1571
MedTeam Staffing Inc.Charlotte, NC, US- Promoted
EBO / Call Center Supervisor - Charlotte
Meduit | Driving Revenue Cycle PerformanceCharlotte, NC, United States- Promoted
Call Center Representative
TEKsystemsCharlotte, NC, US- Promoted
Call Center Agent
Sales BizlabCharlotte, NC, United States- Promoted
Call Center Representative
Mutual of Omaha MortgageCharlotte, NC, US
Call Center Support Rep
CDK GlobalCharlotte, NC, USA- Promoted
- New!
EBO / Call Center Supervisor - Charlotte
MeduitCharlotte, NC, United States- Promoted
- New!
Service Dispatcher and Call Center Specialist
One Hour Heating and Air ConditioningCharlotte, NC, US
Inside Sales / Call Center
Southern National RoofingCharlotte, NC, US- Promoted
VMO - Call Center Support Specialist
Genesis10Charlotte, NC, United States- Promoted
- New!
Call Center Agent - 1178550
Lehman Consulting and RecruitingMatthews, NC, US- New!
Call Center Representative - Work From Home
Hall AssociatesCharlotte, North CarolinaRemote Call Center Customer Service
MedTeam StaffingCharlotte, NC, United States- Full-time
- Remote
Position : Remote Call Center - Customer Service 1572Schedule : Monday-Friday, 11 : 30AM-8 : 00PM ET 1 / 2 hour unpaid lunch breakContract duration : 6 months plus potential for perm.
Location : USA-Remote - Eastern Time Zone schedule
Job code : CVDJP00031572
Benefits are available
Pay rate - $19 per hourJob DescriptionClient is seeking a Remote Call Center Customer Service Agent to join our team. This role will support online portal access, provide product education, and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about customer service and motivated to work in a production-based call center.Job Duties / ResponsibilitiesResolve customer issues with products or services via inbound / outbound calls and e-mailAssist with online portal access including user maintenance, password resets, and web browser troubleshootingSchedule appointmentsProvide customer education on products and servicesWork in multiple databases to research complex issues and questionsEnsure HIPAA complianceRespond to all customer inquiries within a timely mannerAccurately document customer interactionsSpeak with customers in a courteous, friendly, and professional mannerEvaluate the nature of customer issues to determine the proper resolutionUtilize internal resources as needed to resolve complex issuesFollow-up with customers to ensure issues are resolvedMaintain productivity and performance standardsRequirementsReliable high-speed internet and a designated / quiet workspace suitable for remote workHigh School Diploma or GED equivalent requiredPrior Call Center experienceExperience and proficiency troubleshooting technologyStrong verbal and written communication skills and excellent ability to listen and respondMust be courteous with strong customer service orientationExcellent multitasking abilities requiredStrong flexibility and the ability to manage and adapt to changing priorities quickly