Collections agent Jobs in Charlotte, NC

Join CBX Solutions

Build your career where you matter. Join CBX Solutions, the nation's leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you'll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Why Work With Us? We're committed to your success, personally and professionally. You'll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You'll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Responsible for management and control of all door and frame processes and products at the location and ensures that all procedures surrounding inventory control are properly executed. Works to achieve optimized inventory levels. Projects future usage changes and understands their impact. Sources/Releases work orders to Shop Foreman. Coordinates with internal and external customers regarding material orders and delivery dates.

Essential Functions

• Review/adjust detailed PO costs for completeness and accuracy
• Check project master for special quote numbers, terms, etc.
• Review vendor PO cost with detailed cost
• Update sales order before each sourcing session
• Source all material to PO's as requested and transmit PO and supporting documents to vendor
• Enter all order acknowledgements; verify costing, enter promise dates, order #, etc.
• Order stock wood doors, stock hollow metal, and associated items
• Manage Expense Item Inventory in conjunction with Shop Foreman
• Source or alternate source material to be pulled from stock
• Create work orders and send to shop foreman with only materials requiring fabrication (door and frame shop)
• Review anticipated labor hours and source for in house production or direct shipment to site by manufacturer
• Answer manufacturers questions
• Other duties as assigned by supervisor

Minimum Qualifications

• High School Diploma or GED Required
• College Degree preferred
• Proficiency with MS Office Suite, ERP systems, etc.
• Must pass pre-employment background check and drug test

Knowledge, Skills and Abilities

• Good communication skills
• Basic math skills and data input skills
• General knowledge of commercial doors, frames, and hardware
• Familiarity with general commercial construction practices

Physical Demands Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift up to 50 pounds occasionally.

Work Environment Worker is subject to frequent heavy lifting and operation of forklift.

Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

CBX Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are a VEVRAA Federal Contractor and give priority referral to protected veterans. We are committed to taking affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans.