Customer representative Jobs in Charlotte, NC

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewMotorola Solutions Global Education is responsible for creating innovative training strategies, as well as the design, development, and delivery of training content across the MSI solutions / product portfolio. Our training services address the educational needs of our Motorola Solutions customers, partners and employees, enabling each group to be more efficient, effective, as well as ensure established business and operational outcomes are met.Job Description

Under the direction of Global Education, the Training Specialist will work with the Employee & Partner Training Team to design, develop, and administer engaging learning programs.

Scope of Responsibilities :

Engage with departments and business leaders to analyze learning needs for internal employees and external partners

Support the administration of any self-publishers outside of Global Education including uploading content and managing their portfolio

Identifies new projects necessary to maintain and grow the partner and employee training offering based on customer feedback and product portfolio evolution

Assist with reporting to the business on various training initiatives

Communicate current portfolio status with cross-functional teams

Additional support for the Global Education team as needed to support both Partner and Employee training

Qualifications : Bachelor's Degree

OR 1+ years of training experience

Strong individual contributor and team player

Excellent analytical, verbal, and written communication skills

Ability to manage multiple projects at the same time

A self-motivator with solid organizational skills & excellent interpersonal skills

Target Base Salary Range

56,900.00 - $105,300.00

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Bachelor's Degree

OR 1+ years of training experience

Travel RequirementsUnder 10%Relocation ProvidedNonePosition TypeNew GradReferral Payment PlanYes

Our U.S.Benefitsinclude :

• Incentive Bonus Plans
• Medical, Dental, Visionbenefits
• 401K
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.