Operations coordinator • berkeley ca
Service Operations Coordinator.Reporting to the Director of Service, the Service Operations Coordinator serves as a primary point of contact between customers, service technicians, manufacturing, l... Show more
Accounting and Operations Coordinator Department: Administration Reports to: Chief Financial Officer Classification (Exempt/Non-Exempt): Non-Exempt Employment Type (Full Time/Part Time): Full-Time ... Show more
Identify the client’s requirements and expectations for each event.Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.Manage all ev... Show more
Excited about launching your career in the wedding industry but not sure where to start? Our CCSA position is just what you've been looking for! At Wedgewood Weddings, we've created this role to eq... Show more
BayOne Solutions where we work for a leading retail/e-commerce and IT clients.Under the supervision of the Senior Benefits Analyst, the HR Coordinator will be responsible for administrative duties ... Show more
The Brokerage Coordinator has experience as a cultural ambassador, community advocate and service leader.As part of a "front-of-house" team, the Brokerage Coordinator is responsible for creating a ... Show more
Development Coordinator Summer Search, Bay Area.At Summer Search, we believe in 'No Ceilings' and envision a world in which young people, regardless of circumstances, can chart their own destiny.In... Show more
Astera Neuro is a philanthropically funded research organization within the Astera Institute, working to decipher and ultimately write the neural codes underlying perception, thought, behavior, and... Show more
CRM Operations Coordinator/ Marketing Or Growth Operations Coordinator (CRM & Promotions).Location: San Francisco, CA/ New York, NY/ Brooklyn, NY/ Atlanta, GA/ Chicago, IL/ Dallas, TX/ Los Angeles,... Show more
Do you love being the person who keeps everything running — hiring great people, solving the "why won't this printer work" mystery, and making sure nothing falls through the cracks?.We're loo... Show more
Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients.Our approach to well-being focuses on "whole patient health" for all.We... Show more
Project Coordinator Opportunity At ARCO.Are you extremely organized? Do you take a proactive approach to solving problems? Do you act with integrity and hold yourself to the highest standard? If th... Show more
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Location: Foster City, CA Pay: $40.Schedule: Full-time (onsite) JOB OVERVIEW: We are hiring a Fleet Coordinator to support scheduling, reporting, documentation, and overall fleet operations... Show more
Coordinator, Digital Marketplaces & Operations.Role: Coordinator, Digital Marketplaces & Operations.The Coordinator, Digital Marketplaces & Operations acts as a critical link between digital storef... Show more
The Service Employees International Union (SEIU) is our country's fastest growing labor union with more than 2 million members.We have been on the cutting edge of building the power of low-wage wor... Show more
The Housing Coordinator will oversee front office operations and provide support for key housing management functions.This role includes supervisory responsibilities, customer service interactions,... Show more
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We are currently seeking a full-time Treatment Coordinator/Receptionist for an established, state-of-the-art, busy, upbeat, family-oriented Oral Surgery practice serving Berkeley and Albany.Our emp... Show more
Our client, a leading organization in the medical device and regulated industries, is seeking a Project Coordinator to join their team.As a Project Coordinator, you will be part of the Artwork and ... Show more
The average salary range is between $ 40,950 and $ 85,000 year , with the average salary hovering around $ 61,000 year .
The average salary range is between $ 37,858 and $ 62,960 year , with the average salary hovering around $ 45,000 year .
Reporting to the Director of Service, the Service Operations Coordinator serves as a primary point of contact between customers, service technicians, manufacturing, logistics, and other internal teams to ensure the efficient repair, maintenance, and support of Meyer Sound products worldwide. This role coordinates the complete service lifecycle, including customer communications, return authorizations, repair administration, warranty evaluation, service order management, parts coordination, and repair status updates. This is a full time, non-exempt position earning between $31.50 - $41.80 per hour.
Customer Support & Service Coordination
Serve as a primary customer contact for service-related inquiries via phone, email, and web-based support systems.
Provide first-level troubleshooting assistance and direct customers to appropriate technical resources.
Communicate repair status, lead times, quotations, warranty determinations, and shipping information.
Deliver a high level of customer service while maintaining positive customer relationships.
Repair Administration
Create and manage Return Authorization (RA) requests.
Coordinate incoming product repairs, warranty evaluations, failure analysis requests, and exchanges.
Review incoming equipment documentation and ensure accurate service records.
Open, maintain, and close service work orders in company business systems.
Verify warranty eligibility and process warranty claims in accordance with company policy.
Operational Coordination
Track repairs through all stages of the service process.
Coordinate activities between Service, Production, Engineering, Quality, Logistics, Purchasing, and Finance.
Assist with prioritization of customer repairs based on business requirements and customer needs.
Monitor service metrics and help identify opportunities for process improvements.
Help maintain accurate service documentation and customer records.
Inventory & Logistics Support
Coordinate service parts requests and inventory transactions.
Support material movement associated with repairs and service activities.
Work with shipping and logistics personnel to ensure proper packaging and shipment of repaired products.
Assist with inventory control activities related to service operations.
Continuous Improvement
Identify opportunities to improve customer experience and internal efficiency.
Support implementation of new service processes, systems, and documentation.
Contribute to cross-functional projects that improve service delivery and operational effectiveness.
Qualifications
3+ years of experience in customer service, service operations, repair administration, manufacturing support, or a related field.
Strong verbal and written communication skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Excellent organizational skills and attention to detail.
Proficiency with Microsoft Office applications and business software systems.
Experience working directly with customers and resolving issues professionally.
Ability to understand technical concepts and communicate them effectively.
Ability to lift and move equipment weighing up to 40 pounds as needed.
Preferred
Experience in professional audio, electronics, manufacturing, or related technical industries.
Familiarity with CRM, ERP, or service management systems.
Understanding of audio signal flow and professional sound reinforcement systems.
Experience with warranty administration, repair processes, or technical support functions.
Knowledge of inventory control and logistics processes.
