Customer service director Jobs in Phoenix az

Job Description

Job Description

LHH is calling all great customer service representatives!

Do you love helping people on the phone, making sure they can feel your smile on the other end? Do you pride yourself in the ability to assist customers in a positive & cheerful manner? Are you grammatically correct majority of the time and love helping via email?

You could be a great addition to a developing company in the Tempe, Arizona area!

This up-and-coming company is looking for a customer service representative with a can-do attitude and searching for growth within a everchanging industry. This representative will help telephonically but primarily through email.

Responsibilities :

Completes both inbound and outbound calls specific

Document call, provide appropriate follow-up

Provide follow up as needed

Ability to take around 20 calls a day

Respond to about 60 emails a day

Thrive in a fast-paced environment

Ensure lines of business are identified and met within the first initial call

Provide information about rewards points

Assist with any web technical difficulties

Qualifications

Client is requesting candidates are vaccinated

High school diploma or GED required

1+ years’ experience in a high-volume call center environment

Ability to work both in as a team and independently

Ability to multi-task in a fast-paced work environment

Strong PC skills, Microsoft Office, (MS word, Excel and outlook)

Excellent attention to detail and strong follow-up skills

Monday - Friday hours vary between 7am - 5pm but 40 hours a week

Pay : $18-$22 / hr (depending on role and experience) - Eligible for medical, vision and dental benefits after 60 days of employment.

Please apply today!

Pay Details : $18.00 to $22.00 per hour

Search managed by : Brittnee Gonzalez

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance