Customer support Jobs in Berkeley, CA

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Mail Courier

What this job involves: JLL is looking for a Mail Courier who brings equal parts organization, reliability, and people skills to our Bay Area Square offices. In this role, you'll be the trusted link between offices, employees, and essential deliveries — managing everything from confidential documents to hardware devices with speed, accuracy, and discretion. You'll train across multiple areas of office operations, supporting core mailroom functions as well as projects spanning events, work orders, and cross-functional initiatives. We believe the most effective teams are built when everyone is empowered to thrive, and this role is no exception: you'll need sharp attention to detail, a proactive mindset, and the flexibility to move seamlessly between big-picture coordination and hands-on tasks. If you're someone who takes pride in getting things right, keeps a cool head under time pressure, and is ready to roll up your sleeves, we'd love to have you help us shape a brighter way of working for our clients and colleagues alike. What your day-to-day will look like:

• Pick up and deliver confidential packages, mail, files, and hardware devices between Bay Area Square offices and individual employee locations
• Load and unload cargo, and assist with moving and setting up materials, equipment, and furniture as needed
• Maintain chain of custody for all deliveries, from the post office to company offices and employee work locations
• Use delivery tracking software such as OnFleet for route optimization and recipient confirmation
• Complete and maintain accurate tracking logs, transportation logs, and vehicle fuel consumption records
• Replenish postage meters and manage P.O. boxes, including pick-up and drop-off per schedule
• Maintain and update campus mail-route maps, color-coded by route and delivery times per building
• Support basic shipping and receiving processes in the mailroom between courier duties
• Report safety occurrences and adhere to assigned routes, time schedules, and transportation laws

Required qualifications:

• Valid driver's license issued by the state where you work, with a clean driving record
• Demonstrated ability to maintain confidentiality when handling sensitive company, legal, and employee information
• Strong punctuality and ability to consistently meet delivery deadlines
• Data entry skills to accurately log and track mail and deliveries
• Excellent communication skills and a customer-service-oriented approach
• Ability to work quickly and efficiently under time-sensitive conditions

Preferred qualifications:

• Experience using delivery tracking or route optimization software (e.g., OnFleet)
• Familiarity with postal equipment, including postage machines and meter scales
• Prior experience in a mailroom, courier, or logistics support role
• Comfort collaborating with cross-functional teams and supporting broader office operations projects
• A creative, solutions-oriented approach to problem-solving

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 61,300.00 – 61,300.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Oakland, CA Job Tags: Assistenza alla clientela If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our [Candidate Privacy Statement](). For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy [here](). Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [HRSCLeaves@jll.com](mailto:HRSCLeaves@jll.com). This email is only to request an accommodation. Please direct any other general recruiting inquiries to our [Contact Us]( ) page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our [Supplemental Privacy Statement]( ) which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.